Operational Risk Specialist

São Paulo - Brazil

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At CloudWalk operational excellence is key to building a trusted and scalable financial ecosystem.

As an Operational Risk Specialist youll join a high-performing team driving the evolution of our Operational Risk Management Framework in full compliance with BACEN regulations including Res. BCB nº 265/2022 Res. CMN nº 4.557/2017 and related standards.

Youll help us identify assess and mitigate operational risks across the company with a strong focus on fraud management technology risk and AI-driven automation.

Working cross-functionally with Data Science Fraud Prevention and Engineering youll design validate and automate models and processes that strengthen resilience and make CloudWalk even smarter.

If youre passionate about blending data risk and automation to make operations safer and more efficient this role is for you.

What Youll be Doing:

Design implement and maintain the Operational Risk Management Framework in line with BACEN regulations.
Identify assess and monitor operational risk exposures especially in fraud and IT-related processes.
Develop and validate AI/ML models for fraud detection anomaly identification and operational risk quantification.
Build and maintain AI agents to automate operational risk workflows such as loss event tracking KRI monitoring and incident reporting.
Establish and monitor Key Risk Indicators (KRIs) and Risk and Control Self-Assessments (RCSAs) for ongoing risk tracking.
Collaborate with Data Science Engineering and Compliance teams to embed risk controls into product and process design.
Conduct scenario analyses and stress tests to evaluate operational resilience and inform management decisions.
Prepare clear and insightful risk reports and dashboards for senior management and regulatory audiences.

What Youll Need to Succeed:

Hard skills:

Strong knowledge of BACEN operational risk regulations (Res. BCB 265/2022 Res.4.557/2017 Circ.3.978/2020 and related standards).
Deep understanding of the payments ecosystem including acquirer sub-acquirer and issuer operations.
Proven experience in fraud prevention and detection across the full fraud lifecycle onboarding monitoring disputes and recovery.
Expertise in developing and validating machine learning (ML) and AI models for fraud and risk management.
Programming and data analysis proficiency (Python SQL R) for scenario simulation model validation and automation.
Ability to design and deploy AI agents to automate risk management workflows.
Knowledge of IT and cybersecurity risk frameworks (NIST COBIT ISO 27001) and integration into operational risk practices.
Experience managing KRIs RCSAs and risk dashboards for management and regulatory reporting.

Soft skills:

Analytical and critical thinker with the ability to translate data into actionable insights.
Hands-on and execution-oriented capable of independently implementing and iterating solutions quickly.
Automation-driven mindset always seeking ways to streamline processes using AI and technology.
Strong communication and storytelling simplifying complex analyses for technical and non-technical audiences.
Collaborative team player fostering strong partnerships across Data Science Engineering and Risk teams.
Attention to detail and accuracyensuring reliability in models metrics and reports.
Adaptable and proactive thriving in a dynamic data-intensive and fast-growing fintech environment.
Ethical and transparent ensuring compliance and integrity in all risk management activities.

Why join Cloudwalk

Join a company thats reshaping the financial ecosystem through technology innovation and inclusion. At CloudWalk youll work with advanced AI and ML tools to build the next generation of risk management systems making payments smarter safer and more efficient for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

At CloudWalk operational excellence is key to building a trusted and scalable financial ecosystem.As an Operational Risk Specialist youll join a high-performing team driving the evolution of our Operational Risk Management Framework in full compliance with BACEN regulations including Res. BCB nº 26...