Cloud Business Support

Why Choose TD SYNNEX

As a Fortune 500 global corporation operating in over 100 countries TD SYNNEX values its diverse workforce of more than 22000 employees. As the worlds largest IT distributor our mission is to deliver toptier technology solutions that help businesses and individuals navigate the digital world safely and efficiently.

At our core we are a company that cares. We are committed to being a diverse and inclusive employer of choice and a responsible corporate citizen.

Our employees consistently tell us that TD SYNNEX is a great place to work because of our strong team environment the familylike feel of the organization the flexibility we offer and the genuinely supportive nature of our managers and colleagues. We support one another collaborate closely and encourage continuous learning through dedicated platforms structured development plans and handson knowledge sharing.

Job Purpose

The Cloud Business Support role is essential to ensuring smooth operations within the TD SYNNEX Cloud Marketplace used across EMEA to manage and purchase cloud services.

You will provide operational support help resolve issues and assist internal business teams with platformrelated questions. This position sits between business and IT making it ideal for someone who is analytical logical customerfocused and eager to learn more about cloud environments.

Responsibilities

• Managing and resolving tickets related to cloud marketplace issues;

• investigating and correcting order or platform errors;

• supporting business teams with platformrelated functional questions;

• coordinating with sales teams and internal stakeholders across EMEA;

• maintaining clear communication with business units;

• performing Excelbased tracking and operational tasks;

• documenting processes relevant to daily operations;

• identifying recurring issues and contributing to continuous improvement.

What We Are Looking For

• Strong English communication skills;

• basic proficiency in Excel and comfort working with data;

• logical and analytical thinking; patience and a customerfocused approach;

• willingness to learn cloud concepts;

• ability to work in a diverse international environment;

• experience in customer service operational support or sales is a plus;

• general understanding of cloud services is helpful;

• additional European languages are appreciated;

• openmindedness and ability to collaborate in a multicultural team.

What We Offer You

• Comprehensive private health and life insurance to keep you covered.

• Hybrid work model working 2 days in the office

• Tailored salary perks covering transportation meals learning and childcare needs.

• Special rates on gym memberships through Wellhub.

• Onsite physiotherapist at the office.

• Mental health support including online therapy with LEAD and wellness programs through Wellhub (iFeel Calm).

• Learning Opportunities: Access to a comprehensive learning platform to support your professional growth.

• A Global Atmosphere: Join a multicultural and diverse environment where opportunities for growth and collaboration abound.