Library Technician

Reporting to the Head of Customer Service Library & Learner Services and Student Experience the Library Technician plays a key role in the development and delivery of library services including but not limited to student and staff support services resource management user education/engagement library promotion and library resource technology support.

Key Responsibilities include but are not limited to:

Library Services Resources and Digital Platforms

• Assessing existing library resources and services for relevance and usability and collaborating with stakeholders for continuous improvement.
• Designing and updating the librarys resource platform (website) including using basic scripting as required to configure various functions to create a user-friendly web-based library and learner resource portal.
• Assessing growing trends in the digital library environment and making recommendations for operational planning or continuous improvements.
• Acting as technical lead and support for inquiries and training needs for Library staff and team development.

Copyright Academic Integrity and Learner Support

• Acting as a copyright subject matter expert for complex (escalated) copyright inquiries informing/updating College Copyright Standard aligned with current use and needs within the organization and developing awareness education plans to promote compliance in accordance with Copyright rules and regulations as they apply in our College environment.
• Ensuring effective learning tools and resources are available on how to use and cite information responsibly to support and promote adherence of academic integrity and copyright policies.

Library Learner Services and Programming

• Developing and implementing Library Learner Services programs including but not limited to writing/math centres tutoring workshops and library awareness/promotion/engagement initiatives.

Supervision and Operational Oversight

• Providing functional level supervision of library staff to ensure consistent delivery of programs and services as well as delegating operational maintenance of the website pages to Library Coordinators or other Library staff.

• Routine supervision following established work routines and questioning all off-standard conditions with periodic check of performance.

Reporting Documentation and Continuous Improvement

• Data collection and reporting including usage statistics and user feedback to aid in service evaluation and evidence based operational decision making.
• Evaluating impact of services and developing recommendations for continuous improvement of services.
• Documenting procedures and workflows

Representation and Collaboration

• Representing the College on regional Boards and or Committees as needed to maintain networking relationships with other member institutions.
• Building relationships with stakeholders to ensure services and supports are effective and aligned with stakeholder objectives.

Education & Experience:

• Post-secondary education in a library & information technology field or other related field with a minimum of 3 years recent and related experience including demonstrated experience with content development of online/digital library management tools and library applications including working in digital library service management platforms; online databases.
• Demonstrated experience and knowledge as a subject matter expert for Copyright compliance and supporting academic integrity citation and referencing practices.
• Completed Copyright certificate training.
• Knowledge and experience establishing access and application of open educational resources (OER) .
• Experience in facilitating information or collaboration sessions with stakeholders.

Professional Skills:

• Highly flexible with excellent interpersonal and communication skills and the ability to navigate and build relationships effectively.
• Demonstrated problem-solving skills analytical ability and innovative thinking.
• High degree of computer literacy skills including but not limited to Microsoft Office Suite Microsoft Teams and knowledge of working with webpage scripting languages.
• Strong facilitation/presentation skills.
• Ability to maintain a high degree of professionalism and confidentiality.
• Self-motivated service and results oriented.
• Ability to work under pressure in a fast-paced environment independently and within a team.
• A desire for continuous learning and growth.
• Excellent oral and written communication skills in English.

Assets:

• Demonstrated experience with Learning Management Systems
• Experience working in an academic library environment
• Experience working in a post-secondary environment.

Candidates must possess a valid Drivers License as travel will be required.

Candidates must clearly demonstrate how they meet these qualifications on their resumes.

Other combinations of education and experience may be considered as equivalent. Subject to competition response the minimum qualifications may be raised.

With six Campuses across the province New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC

• You want to make a difference. By working at NBCC you can support students in achieving their educational and career aspirations help meet the needs of employers and contribute to stronger communities across New Brunswick.

• You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.

• Were one of the best places to work in Atlantic Canada. For ten years in a row we have been named one of Atlantic Canadas Top Employers because of our commitment to families community service and employee engagement. This includes paid time off to volunteer comprehensive benefits packages and professional development opportunities.

At NBCC we invest in your growth and wellbeing. We support career advancement through Professional Certifications and prioritize your whole self with benefits like paid volunteer days and comprehensive health coverage. Some of the many benefits we offer are:

• Membership in the New Brunswick Public Service Pension Plan.
• Opportunities for professional development and training.
• Free access to an Employee and Family Assistance Program (EFAP).
• Paid sick and vacation leave.
• Volunteer leave.
• Tuition Reimbursement Programs.

Curious to learn more about the benefits NBCC has to offer Visit our Careers Page.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the well-being of its employees. This includes considering reasonable requests for alternative work arrangements when feasible to meet the changing needs of the College and its students. In order to ensure our student needs are met flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

NBCC is committed to employment equity and strives to be an equal opportunity employer. We welcome applications from candidates of diverse backgrounds and experiences. Accommodations are available upon request for applicants participating in all aspects of the selection process.

All interested candidates are invited to submit a detailed application with a resume and cover letter online by February 9 2026. All applications will be acknowledged upon receipt.