Program Manager

About the role:

We are seeking a highly organized customer-centric Program Manager to drive the successful delivery of programs in close partnership with our customers and internal scientific operational and commercial teams. This role is responsible for overseeing complex multi-stakeholder projects from initiation through completion ensuring exceptional customer experience clear communication and on-time delivery.

The ideal candidate combines strong program management skills with the ability to organize and lead meetings produce high-quality reports and scientific written materials (e.g. grants reports presentations) translate technical information for diverse audiences and proactively manage project timelines and risks.

Location:

This position is fully remote with the expectation to travel quarterly to our office in New Haven CT.We do not provide work visa sponsorship. This position is only open to candidates who are legally eligible to work in the United States without sponsorship.

Culture Requirements:

• Role model theRevaliaBios Company Values of world class collaboration cultivating deep trust relentless adaptability and to persevere with uncommon grit.

• Display high levels of personal integrity and be able to express opinions or concerns directly and without triangulation demonstrating honesty openness and a positive outlookat all times.

• Seekto promote collaboration and be curious (and not judgmental) about opposing opinions.

• Ability to adapt to changing business needs or to personal development opportunities. Able to fully embrace feedback and training to continuously improve performance and relationships.

• Display determination and perseverance to problem solve create innovate and develop.

• Demonstrate commitmentto ownpersonal growth and development. Be all -in whenparticipatingin Company activities and programs related to personal and professional development and training.

• Commitment to the growth and development of their team including participation in 360 reviews whererequested.

Responsibilities:
Customer Success & Stakeholder Management

• Serve as the primary program-level point of contact for customers ensuring alignment on goals scope timelines and deliverables
• Build trusted relationships with customers through clear proactive and scientifically accurate communication
• Translate customer needs into actionable project plans and internal requirements

Program & Timeline Management

• Develop maintain and oversee detailed project and program timelines across multiple concurrent initiatives
• Coordinate cross-functional teams (e.g. scientific technical operations commercial) to ensure milestones are met
• Schedule organize and lead meetings related to execution against project milestones
• Track progress against timelines budgets and scope and adjust plans as needed

Reporting & Documentation

• Generate clear accurate and timely reports for customers and internal stakeholders including status updates milestone summaries and performance metrics
• Create and maintain program documentation including project plans meeting notes and decision logs
• Ensure reporting meets both scientific rigor and customer-friendly communication standards

Scientific Writing & Communication

• Author and review scientific or technical documents such as study summaries protocols grants or customer-facing technical reports
• Synthesize complex scientific data into concise well-structured written materials for both technical and non-technical audiences
• Ensure consistency clarity and accuracy across all written deliverable

Process Improvement

• Contribute to the development and improvement of program management and customer success processes
• Identify opportunities to improve reporting documentation and timeline management practices

Required Qualifications:

• Bachelors degree in a scientific technical or related field
• Relevant experience in program management project management customer success or a related role
• Demonstrated experience managing complex project timelines and cross-functional programs
• Strong report generation skills with experience producing customer-facing and internal reports
• Proven scientific or technical writing experience

Preferred Qualifications:

• Masters degree in a scientific technical or related field
• Experience in life sciences biotech healthcare or a scientific services environment
• Familiarity with project management tools (e.g. Asana Jira Smartsheet MS Project)
• Experience working in customer-facing roles within regulated or technical industries

Compensation Benefits and Diversity Commitment

Our compensation structure includes a base and semi-annual bonus. RevaliaBio operates a growth culture focused on High Performance Teams and individual personal development. Along with monthly coaching weprovideextensive opportunities for professional developmenttrainingand mentoring.

RevaliaBio provides comprehensive benefits includingHealth Dental Vision Retirement Disability anda wellness programavailable on day one of -time employees are eligible forup to5 paid sick days and23 PTO days per calendar year excluding national holidays.

RevaliaBioacknowledges and celebrates the diversity of our workforce is dedicated to creatingan equitableworkplaceis committed to fostering an inclusive environment and aims to create a workplace culture where every individual feels a sense of an equal opportunity employer anddo not discriminateon the basis ofrace religion colornational originsex sexual orientationgender gender identity or expressionage disability or genetic makeup. For individuals with disabilities who would like to requestaccommodations please email.

Required Experience:

Manager