Analyst Cust Serv Ops
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at
Job Function:
Customer ManagementJob Sub Function:
Customer Service OperationsJob Category:
ProfessionalAll Job Posting Locations:
Aachen North Rhine-Westphalia GermanyJob Description:
Responsibilities will include:
Contact person for the sales team in the field as well as customers throughout Europe
Processing incoming orders for the Abiomed product range in SAP
Tracking and filing of orders
Preparation of quotes for the Sales team in SAP
Complaints processing
Contract management
Issuing of reports for Sales & internal partners
Qualifications:
Work experience in Customer Services
Experience in dealing with customers and in order follow-up
Excellent communication skills in German Chinese and English
Excellent computer skills (Microsoft Office MS Excel SAP S4 Hana Salesforce)
Analytical thinking skills
Ability to work under time pressure
Attention to details
High level of energy engagement and responsibility
Strong organizational skills with the ability to multi-task
Flexibility of work in the dynamic changing environment
Excellent communication skills good working relationship
Business awareness and focus on achieving common goals
Highly developed interpersonal skills responsibility and ethics
Required Skills:
Preferred Skills:
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more
