Chief of Staff
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Job Summary
Chief of Staff
Location London
Hybrid
Permanent
Reporting to the Flutter International Chief People Officer and Group Senior Talent Director the Chief of Staff is accountable for crafting and delivering initiatives that advance senior talent strategy and the International people this role youll support the leadership team in setting priorities driving progress and driving the effective operational management of the function.
The remit of the team has expanded five-fold over the past year so youll be crucial in scaling the functions operating model governance practices and infrastructure to enable delivery at increased scale pace and complexity whilst delivering game- changing talent initiatives.
About Flutter
In Flutter COO we work with experts across Flutter to build deploy and communicate the Flutter Edge. Together we cover Product & Payments Technology Sportsbook Product & Trading People Property Corporate Communications and Strategic Partnerships & Transformation.
What youll do
Strategic Planning & Prioritisation - support your key stakeholers to manage their long-term plan and annual objectives.
Leadership Enablement & Governance - act as a connective leader ensuring clarity of priorities alignment of activity and effective governance across the function.
Programme Delivery - drive the coordinated execution of pivotal initiatives through robust programme management strong collaborator relationships and focused tracking of actions outcomes risks and interdependencies.
Insight Data & Decision Support - own and maintain core Senior Talent documentation data and insights ensuring information is current high-quality and used to inform decision-making across all initiatives in scope.
Executive & Exco Materials - lead the preparation coordination and follow-up of high-quality briefing materials and papers for the Senior Talent Directors engagements with Exco teams ensuring clear narratives and robust inputs.
Senior Talent Advisory & Execution Support - provide insight and challenge capturing decisions and actions and driving delivery.
Enterprise Problem-Solving & SME Coordination - contribute to broader business initiatives and projects ensuring appropriate challenge is applied and the right subject-matter expertise is engaged to support high-quality outcomes.
Operating Model & Process Excellence - build embed and continuously improve core processes across team including budget planning and management risk and compliance reporting data governance and GDPR tracking.
How youll do it
Strategic and enterprise-minded with a consultative approach.
Trusted partner to senior leaders able to provide insight challenge and clarity to decision-making.
Strong programme and delivery capability able to coordinate multiple initiatives and maintain momentum.
Excellent written verbal and presentation skills with strong attention to detail.
Highly collaborative able to influence and mobilise stakeholders and drive delivery across sophisticated agendas.
Demonstrated operational rigour including planning governance budgeting risk and compliance.
Good judgement and discretion with experience handling confidential and price-sensitive information.
Hands-on outcomes-focused operator with strong data Excel and documentation skills and a track record of improving ways of working.
Resilient and able to operate in a dynamic fast-paced business. Handles incidents and crises optimally; highlighting a way forward during setbacks and building energy and resilience in others along the way.
Whats in it for you
We are a flexible employer; whether you have personal commitments or a hobby that brings you joy we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:
Bonus scheme
Uncapped holiday allowance
Enhanced pension scheme
Private healthcare
Life assurance
Income protection
1000 annual self-development learning fund
Invest via the Flutters Sharesave Scheme
Enhanced parental leave
About Flutter
We are a world leader in online sports betting and iGaming with a market leading position in the US and across the world.
We have an unparalleled portfolio of the most innovative diverse and distinctive brands including FanDuel Sky Betting & Gaming Sportsbet PokerStars Paddy Power Sisal tombola Betfair MaxBet Junglee Games and Adjarabet.
With our global scale and challenger attitude through which we excite and entertain our customers in a safe and sustainable way. Using our collective power the Flutter Edge we aim to disrupt the sector learning from the past to create a better future for our customers colleagues and communities.
Were working to be an inclusive employer and we encourage people from all backgrounds ways of thinking and working to apply. Everyone brings different perspectives and experiences; you dont have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know and well see how we can accommodate.
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Singular is an award-winning iGaming software provider that gives you a freedom to be your own brand. Our portfolio includes an all-in-one iGaming Platform and Sports Betting Platform as well as products for casino and betting retail operations.
