Service desk
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
A service desk is the single point of contact for IT support.
It handles user issues requests and incidents.
The service desk provides technical assistance to employees.
It logs tracks and resolves reported problems.
Service desks follow ITIL or similar best practices.
They support hardware software and network issues.
Communication with users is a key responsibility.
Service desks prioritize issues based on impact and urgency.
They escalate complex problems to higher support levels.
The goal is to restore services quickly and efficiently.
It handles user issues requests and incidents.
The service desk provides technical assistance to employees.
It logs tracks and resolves reported problems.
Service desks follow ITIL or similar best practices.
They support hardware software and network issues.
Communication with users is a key responsibility.
Service desks prioritize issues based on impact and urgency.
They escalate complex problems to higher support levels.
The goal is to restore services quickly and efficiently.
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
