Director, Change Enablement (Group Functions Technology)
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Manulife is a leading international financial services provider helping people make decisions easier and lives better. Help shape the future you want to see and discover that better can take you anywhere you want to go.
The Director Change Enablement plays a critical role in supporting Global Functions Technology (GFT) through transformational change. Using structured change management methodologies this role ensures employees and stakeholders successfully adopt new processes systems and technologies. You will partner with senior leaders project teams and crossfunctional stakeholders to anticipate risks develop mitigation plans and drive adoption throughout the organization. This role helps the business realize measurable outcomes by ensuring change initiatives are implemented smoothly consistently and effectively.
Position Responsibilities
Lead the design and execution of change management strategies including assessments risk mitigation and adoption planning for major GFT initiatives.
Create and maintain change deliverables such as communication plans sponsor roadmaps stakeholder engagement strategies training plans and resistance management plans.
Partner with senior leaders people managers and project teams to facilitate adoption and ensure alignment with business goals and transformation priorities.
Develop and deliver clear communication materials to articulate purpose impacts timelines and progress of change initiatives.
Establish and track change management KPIs to monitor adoption measure success and report outcomes to leadership.
Required Qualifications
10 years of experience in change management supporting largescale or enterprise-wide technology transformation initiatives.
Prosci or equivalent formal change management certification.
Strong communication facilitation and stakeholder influencing skills with the ability to articulate messages to various audiences.
Ability to work effectively in fastpaced ambiguous environments with strong resilience adaptability and criticalthinking skills.
Proven ability to build strong relationships and collaborate across diverse business and technology groups.
Preferred Qualifications
Experience implementing change strategies within complex global or enterprise technology environments.
Familiarity with Agile delivery methodologies and crossfunctional delivery models.
Experience designing change metrics dashboards and KPIs to measure adoption and business impact.
Ability to coach senior leaders and people managers to effectively sponsor and champion change.
Experience developing training strategies and partnering with learning teams to execute training programs.
When You Join Our Team
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$145130.00 CAD - $195130.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Director
Key Skills
- Business Development
- Information Technology
- Oversight
- Professional Development
- Account Management
- Client Relationships
- Project Management
- Strategic Initiatives
- Ensure Compliance
- Program Development
- KPI
- Product Development
- Direct Reports
- Strategic Development
- Special projects
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
