As a Front Desk Manager in Training (MIT) you will embark on a comprehensive development program designed to build future hospitality leaders. This role provides hands-on experience in all front office operations while preparing you for a leadership role.
Key Responsibilities
- Assist in overseeing front desk operations including guest check-in/check-out reservations and daily room assignments.
- Deliver warm personalized service that reflects our commitment to excellence and local charm.
- Train alongside department leaders to learn supervisory duties such as scheduling team coaching and performance management.
- Help ensure compliance with brand and service standards maintaining operational efficiency and guest satisfaction.
- Support resolution of guest concerns with professionalism empathy and creative problem-solving.
- Collaborate with other hotel departmentsHousekeeping Engineering and Food & Beverageto ensure seamless guest experiences.
- Participate in operational and leadership training designed to build your knowledge of financial performance labor management and service delivery.
- Contribute to front office communications systems updates and team meetings to support continuous improvement.
Qualifications
- 12 years of hotel experience in a front office or guest service role strongly preferred.
- Proven passion for hospitality and commitment to growing into a management position.
- Excellent communication problem-solving and organizational skills.
- Ability to work flexible schedules including weekends holidays and evenings.
Benefits:
- Health Insurance for qualified status
- Dental Insurance for qualified status
- Vision Insurance for qualified status
- Life Insurance for qualified status
- 401(k)
- Complimentary Associate Parking
- Complimentary Meals for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
Friends and Family Discount
The company also conducts post-offer employmentverifications motor vehicle and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age handicap religion national origin or any other basis prohibited by applicable law.
As a Front Desk Manager in Training (MIT) you will embark on a comprehensive development program designed to build future hospitality leaders. This role provides hands-on experience in all front office operations while preparing you for a leadership role.Key ResponsibilitiesAssist in overseeing fron...
As a Front Desk Manager in Training (MIT) you will embark on a comprehensive development program designed to build future hospitality leaders. This role provides hands-on experience in all front office operations while preparing you for a leadership role.
Key Responsibilities
- Assist in overseeing front desk operations including guest check-in/check-out reservations and daily room assignments.
- Deliver warm personalized service that reflects our commitment to excellence and local charm.
- Train alongside department leaders to learn supervisory duties such as scheduling team coaching and performance management.
- Help ensure compliance with brand and service standards maintaining operational efficiency and guest satisfaction.
- Support resolution of guest concerns with professionalism empathy and creative problem-solving.
- Collaborate with other hotel departmentsHousekeeping Engineering and Food & Beverageto ensure seamless guest experiences.
- Participate in operational and leadership training designed to build your knowledge of financial performance labor management and service delivery.
- Contribute to front office communications systems updates and team meetings to support continuous improvement.
Qualifications
- 12 years of hotel experience in a front office or guest service role strongly preferred.
- Proven passion for hospitality and commitment to growing into a management position.
- Excellent communication problem-solving and organizational skills.
- Ability to work flexible schedules including weekends holidays and evenings.
Benefits:
- Health Insurance for qualified status
- Dental Insurance for qualified status
- Vision Insurance for qualified status
- Life Insurance for qualified status
- 401(k)
- Complimentary Associate Parking
- Complimentary Meals for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
Friends and Family Discount
The company also conducts post-offer employmentverifications motor vehicle and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age handicap religion national origin or any other basis prohibited by applicable law.
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