Country Manager On the Road Operations leader
Share
Job Location:
Jeddah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
The On The Road (OTR) Operations leaders is a pivotal role which maximizes OTR operations and experience. Excellent at leveraging operational and stakeholder relationships they are the custodian of on road experience at station level creating a win-win culture between Operations and the DSPs. ( Delivery Service Partner)
Key job responsibilities
Working with OTR safety and site operations to deliver Regional safety metrics
Lead OTR team to deliver performance improvement across the region and provide RLT weekly visibility including solutions
Deliver Regional WBR for on-road performance (DSP scorecard / OTR Scorecard)
Lead improvement activities in key priority areas for the Region
Create sustainable business practices that create a win-win culture between Operations and DSPs
Ensure a best-in-class dispatch and on road experience at site level
Be the voice of the DSP within the operational region
Working with site operations ACES (Amazon Customer Excellence System) and CO (Central Operations )ensure routing efficiency and best practice is followed to improve CPP (Cost Per Package)
Owns delivers and executes the regional capacity plans and solves as required
Execution of Peak readiness tasks
Plan Regional network changes (PCD ( Planned Cycle Down) mech changes launches)
Coordinate OTR ACES and OTR Safety projects across the Region
Dotted-line leadership of the Regional AMDO and SMDO Community
A day in the life
The OTR Operations leader defines the medium-term OTR strategy leading and influencing both internal and external stakeholders. They partner with Senior Regional Managers supporting the execution of OTR Safety Capacity Quality and Experience within that Area. They further partner with Delivery Partner Managers OTR ACES and Community teams to implement Network wide best practice. The role is field based with regular travel required across country.
About the team
This is an exciting and unique opportunity to lead the OTR team in KSA as part of the wider AMET ( Africa Middle East and Turkey )org organization. This is a highly autonomous area in which an individual with a passion for on road operations can thrive.
Basic qualifications
- Bachelors Degree or relevant industry experience
- Strong interpersonal skills
- Tenacity to develop ideas independently considering multiple stakeholders and requirements.
- Strong written and verbal communication skills to support influencing and presenting new ideas to multiple managerial levels within AMZL ( Amazon Logistics ) and DSP. Analytical with excellent problem solving skills to improve current processes.
- Proficient in Excel
Preferred qualifications
- Experience of Supplier or Commercial Account Management Strategy
- Proven track record of delivering results in large cross-functional initiatives.
- Understanding of continuous improvement techniques to drive change. Demonstrated ability to manage multiple complex projects and competing priorities simultaneously
- Self-motivated and able to work in a self-directed environment.
- Ability to work with a team in a fast paced environment
7 years of work experience is expected of the role .
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 3 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 3 years of performance metrics process improvement or lean techniques experience
- 7 years of people management or 3 years of people management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The On The Road (OTR) Operations leaders is a pivotal role which maximizes OTR operations and experience. Excellent at leveraging operational and stakeholder relationships they are the custodian of on road experience at station level creating a win-win culture between Operations and the DSPs. ( Delivery Service Partner)
Key job responsibilities
Working with OTR safety and site operations to deliver Regional safety metrics
Lead OTR team to deliver performance improvement across the region and provide RLT weekly visibility including solutions
Deliver Regional WBR for on-road performance (DSP scorecard / OTR Scorecard)
Lead improvement activities in key priority areas for the Region
Create sustainable business practices that create a win-win culture between Operations and DSPs
Ensure a best-in-class dispatch and on road experience at site level
Be the voice of the DSP within the operational region
Working with site operations ACES (Amazon Customer Excellence System) and CO (Central Operations )ensure routing efficiency and best practice is followed to improve CPP (Cost Per Package)
Owns delivers and executes the regional capacity plans and solves as required
Execution of Peak readiness tasks
Plan Regional network changes (PCD ( Planned Cycle Down) mech changes launches)
Coordinate OTR ACES and OTR Safety projects across the Region
Dotted-line leadership of the Regional AMDO and SMDO Community
A day in the life
The OTR Operations leader defines the medium-term OTR strategy leading and influencing both internal and external stakeholders. They partner with Senior Regional Managers supporting the execution of OTR Safety Capacity Quality and Experience within that Area. They further partner with Delivery Partner Managers OTR ACES and Community teams to implement Network wide best practice. The role is field based with regular travel required across country.
About the team
This is an exciting and unique opportunity to lead the OTR team in KSA as part of the wider AMET ( Africa Middle East and Turkey )org organization. This is a highly autonomous area in which an individual with a passion for on road operations can thrive.
Basic qualifications
- Bachelors Degree or relevant industry experience
- Strong interpersonal skills
- Tenacity to develop ideas independently considering multiple stakeholders and requirements.
- Strong written and verbal communication skills to support influencing and presenting new ideas to multiple managerial levels within AMZL ( Amazon Logistics ) and DSP. Analytical with excellent problem solving skills to improve current processes.
- Proficient in Excel
Preferred qualifications
- Experience of Supplier or Commercial Account Management Strategy
- Proven track record of delivering results in large cross-functional initiatives.
- Understanding of continuous improvement techniques to drive change. Demonstrated ability to manage multiple complex projects and competing priorities simultaneously
- Self-motivated and able to work in a self-directed environment.
- Ability to work with a team in a fast paced environment
7 years of work experience is expected of the role .
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
- 3 years of employee and performance management experience
- Bachelors degree or equivalent or 3 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 3 years of performance metrics process improvement or lean techniques experience
- 7 years of people management or 3 years of people management experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Problem Management
- ISO 9001
- Process Improvement
- Warehouse Experience
- Business Management
- Project Leadership
- IT Service Management
- Project Management
- Strategic Planning
- DoD Experience
- Clamp Truck
- Leadership Experience
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
