Customer Service Representative
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Team Green!
GFL Environmental is North Americas only major diversified environmental services company offering career stability growth opportunities and the chance to make a positive impact every day.
What Youll Do:
Provide outstanding customer service via phone email web and in person
Handle a high volume of inbound and outbound customer calls and inquiries
Research investigate and resolve customer questions and concerns accurately and efficiently
Communicate clearly with on-the-road employees to provide instructions and support
Monitor document resolve and report customer complaints and issues
Track customer data maintain account files and generate work orders
Download distribute and respond to customer email inquiries
Scan contracts and maintain accurate records
Work with supervisors to ensure all daily pick-ups are completed
Promote a positive GFL Environmental image through professional communication
Provide backup support for the Office Coordinator as needed
Perform additional duties as assigned
Comply with all company policies and applicable laws and regulations
Whats Required:
High School Diploma or GED
Proficiency with Microsoft Outlook Word and Excel
Ability to operate standard office equipment
Strong verbal and written communication skills
Excellent organization data entry and record-keeping skills
Strong problem-solving abilities
Ability to work in a fast-paced environment and meet deadlines
Hazardous waste experience is an asset
Physical & Work Conditions:
Ability to sit stand walk use hands talk and hear
Visual requirements include close distance color peripheral and depth vision
Indoor office environment approximately 95% of the time
Noise level is usually moderate
Whats in It for You:
Competitive wages
Comprehensive benefits (including orthodontics & vision)
401K matching and profit sharing
Paid time off
Employee Assistance Program and life insurance
Growth and advancement opportunities
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact
Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
