Customer Excellence Assistant (Summer Student) Mississauga, ON

Are you a student interested in learning how training technology and marketing come together to support healthcare and sales teams in the pharmaceutical industry

GSK remains committed to achieving bold commercial ambitions for the future. By 2031 we aim to deliver 40 billion in annual sales leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines specialty medicines and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence we strive to develop and launch new groundbreaking treatments that address critical health challenges.

Job Purpose
GSK is looking to hire a Customer Excellence Assistant (Summer Student) to join our Business Excellence / Customer Excellence team. This role is hybrid requiring in-office presence two days per week and reports to Customer Excellence Director. The ideal candidate will be based in or near Mississauga Ontario.

*** This is a paid summer student placement running from May 4 2026 to August 28 2026 intended for students returning to school following the contract. Internal Referrals Are Welcome. ***

As a Customer Excellence Assistant you will support the design development and execution of learning and training initiatives that enhance the effectiveness of GSKs sales and field teams. You will collaborate with cross-functional partners and contribute to projects that unite science technology and learning to improve customer and patient outcomes.

Details (Your Responsibilities)

This role will provide YOU the opportunity to lead key activities to progress YOUR career these responsibilities include some of the following:

• Support the Customer Excellence team in developing and designing interactive training modules

• Convert flat PDF training materials into engaging interactive learning experiences using tools such as Articulate Rise

• Leverage technology and AI to enhance sales team effectiveness and learning impact

• Assist with the development of onboarding learning plans and brand training modules

• Utilize Illuminate to curate existing curricula and identify opportunities to improve learner experience

• Develop written communications for sales teams related to training updates and initiatives

• Support the design of learning materials workshops and training resources for Customer Excellencesupported brands

• Assist with project coordination across multiple initiatives in a fast-paced environment

• Contribute to initiatives focused on enhancing field team capabilities and performance

• Ensuring all activities align with internal compliance and regulatory standards

Why you
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:

• Currently working toward or recently completed a university degree in Life Sciences Business or a related field

• Must be legally eligible to work in Canada during the contract period

• Ability to work effectively in a hybrid and virtual environment (Microsoft Teams online learning platforms)

• Proficiency with Microsoft Office (Word PowerPoint Excel)

• Strong written and verbal communication skills

• Demonstrated initiative reliability and strong project management skills

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

• Interest in adult learning training or sales enablement

• Experience using technology or AI tools to improve workflows or learning effectiveness

• Familiarity with online learning platforms or instructional design tools

• Prior internship co-op or project experience in marketing training or healthcare

• Strong interest in a career in pharmaceuticals and improving patient outcomes

Preferred Qualifications:
If you have the following characteristics it would be a plus:

• Experience using Articulate Rise Illuminate or similar learning enablement platforms

• Previous experience supporting sales training onboarding or customer excellence initiatives

#LI-Hybrid

Why GSK
Uniting science technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade as a successful growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.

People and patients around the world count on the medicines and vaccines we make so were committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients accountable for impact and doing the right thing is the foundation for how together we deliver for patients shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) military service or any basis prohibited under federal state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies please contact us at .Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

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