Driver Ottawa

Position Overview

The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route reviewing orders prior to delivery to verify accuracy and loading and unloading goods and pick-up using Encore owned leased or rented trucks including vehicles with a gross vehicle weight (GVW) of greater than 26001 lbs. Responsible for obtaining and maintaining a CDL license and heavy-duty DOT certification as required by state law to operate vehicles with a GVW over 26001 lbs. This position reports to Manager Warehouse

Key Job Responsibilities

Driving Delivery and Pick-up Asset

Drive Encore owned leased or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26001 lbs

Maintain set routes and schedules as directed by their supervisor to meet customer expectations

Loading and unloading of vehicles

Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

Obey all applicable traffic laws and drive according to the weather/road conditions

Able to complete a manual and/or electronic log book based on an assigned region

Customer Service

Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers

Maintain a positive relationship with all clients through effective communication and interaction

Assist with dispatching (as needed) which includes planning routes making driver assignments coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs

Equipment Handling

Assist warehouse team with other responsibilities to include: pulling receiving and transportation of equipment.

Participate in annual physical inventory process.

Perform quality control and equipment staging in warehouse as directed.

Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance

Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.

Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.

Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.

Maintain and replenish all vehicle fluids as needed e.g. wiper fluid DEF etc.

Identify mechanical maintenance needs as they occur.

Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Job Qualifications

High School Diploma / GED

Drive trucks with a Gross Vehicle Weight Rating (GVWR) under and above 26001 lbs.

CDL license and heavy-duty DOT certification as required

Valid Drivers License minimum of 2 years driving experience

Clean driving record

Basic Computer Skills

Exceptional customer service skills

General knowledge of vehicle inspection and maintenance

General understanding of proper load securement

Proficient using GPS and other routing systems

Ability to drive or sit for long hours at a time

Good communication skills with internal and external customers

High degree of team work with customers peers and managers

Ability to use and understand automated routing software

General competencies skills in smartphone use

Serve as a brand advocate and ambassador in every interaction

Ability to maneuver vehicle in heavy city traffic conditions

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Instills Trust

Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Hourly Roles

Hourly Pay Range: $20.00 - $26.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location travel relevant work experience or particular skills and addition some positions may be eligible for other compensation such as potential overtime bonuses or incentives.

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling on an individual venue or a representation of venues in that city or area. When in the Warehouse work will be completed in an environment with exposure to outdoor temperatures and to dirt sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days evenings weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Required Experience:

IC