It takes teamwork to bring customer smiles and community spirit to more than 1800 retail stores across Australia. Whether youre instore on the road delivering orders or behind the scenes youll find plenty of ways to make a difference every day. Whats more youll be part of a team thats just as diverse as the communities we serve. With the right ingredients like a supportive and fun culture opportunities to learn and grow and valuable first-hand experiences and skills set yourself up for an ongoing career.
About the role
As a Customer Service Agent (CSA) youll get behind the wheel of our iconic Coles vans and help deliver customer orders to our customers homes. For this role youll safely navigate your local neighbourhoods to deliver customers shopping to their homes during the day or night. Youll also help with picking and packing orders to the highest standard ready for delivery.
About you and your skills
- A commitment to providing great customer experiences by working with enthusiasm energy and pace
- An Unrestricted Australian Drivers Licence and a safe driving record (youll need to consent to undergo both a police history check and driving history check)
- The confidence to safely drive and navigate through busy streets suburban roads and/or regional areas
- To be active as well as driving youll be on your feet lifting and carrying groceries from the van to your delivery points (there could be stairs!)
- Availability to work flexible hours across our store trading days including early mornings evenings and weekends (generally shifts run from 5am-1pm and 1pm-11pm)
Whats in it for you
- Instore and online discounts: 5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year
- Work that fits around you: We know our team members have lives outside of work so well work with you to roster your shifts around your availability
- Opportunities to learn and grow: Get paid to grow your career in retail learn a trade or even train to be an Operations Leader!
- Reward through recognition: Earn points through mythanks a digital recognition platform to use on shopping and gift cards across an extensive range of retailers
- Discounts on shopping and entertainment: We have a range of discounts on dining gym memberships tech sporting events restaurants and more via our partner networks
- Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal
About the recruitment process
Were continuing to build a gender equitable team and a culture that is just as diverse inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages cultures (including Aboriginal and Torres Strait Islander peoples) abilities sexual orientation and gender identities.
Were happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the Our Recruitment Process section of our careers site or email
Job ID: 177969
Employment Type: Part time
Required Experience:
IC
It takes teamwork to bring customer smiles and community spirit to more than 1800 retail stores across Australia. Whether youre instore on the road delivering orders or behind the scenes youll find plenty of ways to make a difference every day. Whats more youll be part of a team thats just as divers...
It takes teamwork to bring customer smiles and community spirit to more than 1800 retail stores across Australia. Whether youre instore on the road delivering orders or behind the scenes youll find plenty of ways to make a difference every day. Whats more youll be part of a team thats just as diverse as the communities we serve. With the right ingredients like a supportive and fun culture opportunities to learn and grow and valuable first-hand experiences and skills set yourself up for an ongoing career.
About the role
As a Customer Service Agent (CSA) youll get behind the wheel of our iconic Coles vans and help deliver customer orders to our customers homes. For this role youll safely navigate your local neighbourhoods to deliver customers shopping to their homes during the day or night. Youll also help with picking and packing orders to the highest standard ready for delivery.
About you and your skills
- A commitment to providing great customer experiences by working with enthusiasm energy and pace
- An Unrestricted Australian Drivers Licence and a safe driving record (youll need to consent to undergo both a police history check and driving history check)
- The confidence to safely drive and navigate through busy streets suburban roads and/or regional areas
- To be active as well as driving youll be on your feet lifting and carrying groceries from the van to your delivery points (there could be stairs!)
- Availability to work flexible hours across our store trading days including early mornings evenings and weekends (generally shifts run from 5am-1pm and 1pm-11pm)
Whats in it for you
- Instore and online discounts: 5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year
- Work that fits around you: We know our team members have lives outside of work so well work with you to roster your shifts around your availability
- Opportunities to learn and grow: Get paid to grow your career in retail learn a trade or even train to be an Operations Leader!
- Reward through recognition: Earn points through mythanks a digital recognition platform to use on shopping and gift cards across an extensive range of retailers
- Discounts on shopping and entertainment: We have a range of discounts on dining gym memberships tech sporting events restaurants and more via our partner networks
- Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal
About the recruitment process
Were continuing to build a gender equitable team and a culture that is just as diverse inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages cultures (including Aboriginal and Torres Strait Islander peoples) abilities sexual orientation and gender identities.
Were happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the Our Recruitment Process section of our careers site or email
Job ID: 177969
Employment Type: Part time
Required Experience:
IC
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