Senior Social Content Manager

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts creative minds and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo reinvent media activation and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Jellyfish is looking to hire a Senior Social Content & Influencer Manager to join our team Your role is to lead the day-to-day delivery of our clients social media presence to achieve their KPIs. You will be able to lead on complete projects providing oversight and support to junior team members. You will oversee the development and delivery of social media calendars ensuring all content aligns with platform best practices and client objectives. Additionally you will lead or oversee creator/influencer management while also helping to drive innovation in social media strategies.

This role requires a strong blend of social content expertise and hands-on influencer marketing experience with a focus on delivering integrated creator-led social campaigns. With a deep understanding of social audiences and trends you will collaborate with other agency capabilities (project management brand strategy creative production) and client stakeholders to deliver high-quality culturally relevant content that resonates with target audiences. You will be a team player able to loop the right teams at the right time and to know when to escalate a situation.

This is a flexible hybrid position based out of our New York office. The salary range for this role is between $00 USD annually and is dependent on experience.

Responsibilities:

• Lead and oversee asset delivery for our clients social media output including both brand-led and creator/influencer-led content ensuring best practices are followed across briefing production and delivery.

• Create and oversee social copy development ensuring it aligns with brand voice and platform best practices.

• Support in the development of Tone of Voice guidelines as needed.

• Own creator and influencer management end-to-end including research and sourcing outreach briefing feedback and relationship management with creators and their agents.

• Support influencer negotiations contract reviews and edit requests in partnership with internal stakeholders ensuring deliverables usage rights timelines and budgets are clearly defined.

• Be the social lead on client events/shoots directing talent to include pre production and content capture at client events/shoots as needed.

• Lead the management our clients social media channels from development and delivery of social media calendars (for both paid and organic assets) to planning posting schedules publishing and community management.

• Drive strategic creative ideas and support new business opportunities including deck development and client presentations.

• Oversee development and delivery of social media reports for our clients applying social best practices to provide analysis and optimizations.

• Support new business activities including social strategy/ideation deck development and client presentations.

• Stay up to date with the new trends/behaviors on social media identifying tactical and strategic opportunities for our clients - translating to clients in a reactive and relevant way.

• Manage a team of social content managers and designers within a project delegate tasks to ensure deadlines and project KPIs are met while escalating to Directors as needed.

Qualifications:

• Expertise across all social media platforms as needed: Meta (Facebook Instagram) X TikTok YouTube Snapchat Pinterest LinkedIn Threads Twitch.

• Extensive knowledge of platform best practices.

• Excellent time management and organizational skills as well as expert presentation skills. Confident taking the lead when talking to clients via email call or in-person.

• Well-versed in internet culture with a keen interest in pop-culture.

• A deep understanding of social audiences and fandoms with the understanding and ability to speak niche language of the internet.

• Hands-on experience managing influencer campaigns including creator sourcing negotiations contracting workflows and post-campaign recaps.

• Proficient expertise of Platform Business Manager (i.e Facebook business manager X business Snapchat for Business TikTok Studio) and native platform tools/products.

• Understanding of paid media creative and ability to work with media agencies.

• Experience problem solving cross-functionally in an organization with the ability to flex and pivot in a fast-paced industry as well as the ability to identify when something needs to be escalated internally.

Note: We emphasize skills expertise and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritize your growth celebrate your contributions and empower you to tailor your work environment to suit your needs

Reward: Youll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.

Healthcare plans: Have peace of mind with our healthcare vision and dental insurance plus short and long-term disability and life cover.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.

All your information will be kept confidential according to EEO guidelines.

Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .

Required Experience:

Manager