Info Desk Specialist
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview:
Schedule: Contingent
Job Description Summary:
Job Description:
- Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
- Provides information about the organizations services policies and procedures to visitors.
- Maintains and updates records of visitors inquiries and complaints.
- Monitors and maintains the cleanliness and organization of the information desk area.
- Collaborates with other departments to ensure accurate and up-to-date information is provided to visitors.
Education Requirement:
High school diploma required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
- Must possess general office and multitasking skills.
- Requires good listening and excellent interpersonal skills.
- Knowledge of standardmedical terminology.
- Ability to type 35 words per minute.
- Ability to maintain confidential information.
- Enjoys working with the public and possesses a friendly helpful attitude.
Experience:
Two years of customer service experience required.
Physical Requirements:
OCCASIONALLY: Lifting / Carrying: 0-10 lbs Lifting / Carrying: 11-20 lbs Standing Walking
FREQUENTLY: Decision Making Interpreting Data
CONTINUOUSLY: Audible speech Color vision Computer skills Depth perception Hand use: grasping gripping turning Hearing acuity Peripheral vision Problem solving Repetitive hand/arm use Seeing Far/near Sitting
Additional Physical Requirements performed but not listed above:
Talking on phone/in person Constantly (67-100%)
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Required Experience:
IC
Key Skills
- Editorial
- English
- Communication
- Dos
- Journalism
About Company
Nationwide Children's Hospital is one of the largest and most comprehensive pediatric hospitals and research institutes in the United States.
