Casual Communicator Internal

Brantford - Canada

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Casual Communicator
Posting Type: Internal
Status: Full-time vacancy 12-month casual contract
Hours of work: 12-hour rotating shifts (days nights and weekends) 36-hours per week excluding holidays
Compensation Level: $72338 through to $96451
Application Opening: January 28 2026
Application Deadline: February 11 2026

We invite online applications from our civilian members for a position of Casual Communicator.

PURPOSE OF POSITION

Under the direction of the Communications Manager the incumbent will provide an effective and efficient link between the public and the police through professional communications.

SUMMARY OF DUTIES AND RESPONSIBILITIES

Attend mandatory training and undergo proficiency testing as deemed appropriate
Receive telephone requests for service from the public and upon obtaining sufficient detailed information prioritize the call for service and forward the same to the appropriate police field unit (s) or other agency by computer-aided dispatch and/or voice radio transmission or telephone according to policy and procedure.
Dispatch and monitor officers and maintain contact for officer safety
Monitor police units using GPS information systems
Monitor audio and video systems as per Policy and Procedure
Function as a switchboard/C.P.I.C. (Canadian Police Information Centre) operator answering the administration telephone lines and querying C.P.I.C. on behalf of non-mobile digital terminal units
Maintain RMS (Records Management System) and C.P.I.C. and other information systems as necessary
Be accountable to the supervisor for the duties described
Perform other duties as assigned.

KNOWLEDGE

Working knowledge of standard office and communications software
Working knowledge of data entry

SKILLS

Excellent oral and written communication skills
Computer literate in word processing
Proficient in keyboarding skills

ABILITIES

Ability to exercise good judgement and make good decisions
Ability to adhere to policies and take direction from a supervisor
Ability to observe retain and prepare clear concise and accurate reports and operate communications and general office equipment
Ability to communicate professionally and effectively with people at all levels of comprehension and to handle the public with courtesy and authority
Must be capable of handling multi-tasks and produce work under strict and definitive deadlines
All other qualifications the position justifies

Interested applicants are invited to complete anInternal Position Application Form and submit it electronically no later than Wednesday February 11 2026 at 4:00 pm. Please click on the link below to upload the application with your resume/cover letter:

(Apply to this job)

Brantford Police Service does not use Artificial Intelligence (AI) enabled tools in the selection or hiring process. Hiring decisions are made by humans based on job-related criteria.Personal information submitted will be used only for the purposes of this competition in accordance with the Freedom of Information and Privacy Act. We welcome and encourage applications from individuals from all backgrounds including those from underrepresented groups. If you require accommodations during the recruitment process please let us know and we will work with you to meet your needs

Position: Casual CommunicatorPosting Type: InternalStatus: Full-time vacancy 12-month casual contract Hours of work: 12-hour rotating shifts (days nights and weekends) 36-hours per week excluding holidaysCompensation Level: $72338 through to $96451 Application Opening: January 28 2026Application Dea...