ServiceNow Architect

London - UK

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for ServiceNow Architect for one of our renowned IT client based in London UK. If interested please share your updated CV to discuss further on the role

Role: ServiceNow Architect

Location: London UK

Is it Permanent/ Contract: Permanent

Is it Onsite/Remote/Hybrid: Onsite

Role Overview

We are seeking an experienced ServiceNow Architect to lead the solution design architecture and implementation of enterprise ServiceNow platforms. The role requires deep technical expertise across multiple ServiceNow modules strong architectural judgment and the ability to drive best practices while delivering scalable high-quality solutions.

Key Responsibilities

Architecture & Solution Design

Lead the solutioning design and implementation of ServiceNow modules including ITSM ITOM HAM SAM SPM IRM BCM and HRSD.
Define ServiceNow architecture aligned with enterprise standards scalability and performance requirements.
Review existing implementations and provide best-practice recommendations aligned with ServiceNow OEM guidelines.
Design domain separation strategies including process and data flows across multiple domains.

Configuration & Development

Lead configuration and customization of ServiceNow instances.
Design and modify forms workflows scripts transform maps service maps SLAs web services and inbound email actions.
Develop and maintain custom applications and reusable components.
Design enhance and maintain ServiceNow Service Portal including widget creation.
Implement solutions using Flow Designer Integration Hub and Orchestration.

Integrations & ITOM

Design and implement integrations between ServiceNow and third-party systems including CMDB and event management tools.
Architect and manage ITOM solutions including Discovery Service Mapping and Event Management.
Manage and support MID Server architecture and deployments.

Operations Performance & Governance

Monitor platform health usage performance and compliance.
Implement and manage Performance Analytics dashboards and reporting.
Ensure adherence to ServiceNow best practices and platform governance.
Stay current with new ServiceNow releases features and capabilities.

Leadership & Collaboration

Act as a technical leader and advisor to delivery teams and stakeholders.
Collaborate with cross-functional teams to ensure successful delivery and adoption.
Demonstrate a proactive self-driven approach with a focus on innovation and continuous improvement.

Required Skills & Experience

8 years of hands-on experience with ServiceNow.
10 years of experience within the IT industry.
Strong expertise across ServiceNow modules including ITSM ITOM HAM SAM IRM BCM SPM and HRSD.
Proven experience in custom application development on ServiceNow.
Strong knowledge of Service Portal scripting and advanced configurations.
Experience with LDAP Active Directory and SSO integrations.
Solid understanding of enterprise ITSM processes and workflows.
Excellent communication problem-solving and stakeholder management skills.

Certifications & Education

ServiceNow Certified System Administrator (CSA).
Certified Implementation Specialist (CIS) ITSM.
CIS in Discovery / Service Mapping / Event Management.
ITIL Foundation certification (preferred).
Bachelors degree or equivalent combination of education and experience.

HiWe are looking for ServiceNow Architect for one of our renowned IT client based in London UK. If interested please share your updated CV to discuss further on the roleRole: ServiceNow ArchitectLocation: London UKIs it Permanent/ Contract: PermanentIs it Onsite/Remote/Hybrid: OnsiteRole OverviewWe ...