Salesforce Functional Analyst – Salesforce Financial Services Cloud (FSC)

Toronto - Canada

Monthly Salary: CAD 10 - 10

Experience Required: 5years

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Mode: 4 Days Onsite

Key Responsibilities

Requirements Gathering & Business Analysis

Collaborate with business stakeholders to understand:

Business objectives

Requirements
Asis and futurestate processes
Pain points across business functions

Conduct workshops interviews and requirementrefinement sessions with Product Owners Architects Technical Leads and other crossfunctional teams.

Analyze business needs and translate them into clear Salesforce requirements.

Solutioning & Design

Recommend the best possible Salesforce outofthebox solutions for each problem statement.

When gaps exist propose appropriate custom solutions in partnership with Technical Leads UX teams and Architects.

Prepare and present solution options to the Salesforce Design Authority articulating problem statements proposed options trade-offs and also business and technical alignment.

Perform impact assessments and proofs of concept (POCs) to analyze how proposed changes affect existing Salesforce processes configurations integrations data models and resents findings and recommendations to the Product Owner.

Functional Documentation & Agile Delivery

Create high-quality functional artifacts including: Refined Epics Broken-down User Stories ready for development Functional design documentation and Confluence summaries.

Actively participate in all Agile ceremonies:

Sprint Planning

Refinement

Daily Stand-ups

Reviews

Retrospectives

Lead squad refinement sessions and ensure stories meet Definition of Ready.

Testing QA Support & Defect Resolution Support QA teams by:

Providing functional scenarios

Clarifying requirements

Reviewing test cases to ensure alignment with business needs

Participate in defect triage and assist with prioritization and resolution.

Validate that delivered features meet requirements and provide business value.

Compliance Governance & Best Practices Ensure solutions adhere to:

Salesforce best practices

Enterprise security standards

Compliance requirements (banking regulatory)

Promote strong governance and ensure documentation and processes are maintained consistently.

Skills & Qualifications

Bachelors degree or postgraduate education in Engineering Computer Science or a related field.

5 years experience as a Salesforce Functional Lead.

3 years experience in the financial services industry.

Proven experience delivering Salesforce solutions at scale in highly regulated enterprise environments.

Requires Deep understanding of:

Banking workflows

Customer and product lifecycle

Financial compliance requirements

Strong experience with Salesforce Financial Services Cloud (FSC).

Familiarity with integrations to:

Core banking systems

Data lakes

Enterprise applications

Demonstrated ability to:

Lead conversations with crossfunctional teams

Present confidently to executives and senior leaders

Collaborate with technical teams effectively

Knowledge of Agile delivery practices Jira Confluence and enterprise DevOps pipelines.

Required Skills:

Work Mode: 4 Days Onsite Key Responsibilities Requirements Gathering & Business Analysis Collaborate with business stakeholders to understand: Business objectives Requirements As is and future state processes Pain points across business functions Conduct workshops interviews and requirement refinement sessions with Product Owners Architects Technical Leads and other cross functional teams. Analyze business needs and translate them into clear Salesforce requirements. Solutioning & Design Recommend the best possible Salesforce out of the box solutions for each problem statement. When gaps exist propose appropriate custom solutions in partnership with Technical Leads UX teams and Architects. Prepare and present solution options to the Salesforce Design Authority articulating problem statements proposed options trade-offs and also business and technical alignment. Perform impact assessments and proofs of concept (POCs) to analyze how proposed changes affect existing Salesforce processes configurations integrations data models and resents findings and recommendations to the Product Owner. Functional Documentation & Agile Delivery Create high-quality functional artifacts including: Refined Epics Broken-down User Stories ready for development Functional design documentation and Confluence summaries. Actively participate in all Agile ceremonies: Sprint Planning Refinement Daily Stand-ups Reviews Retrospectives Lead squad refinement sessions and ensure stories meet Definition of Ready. Testing QA Support & Defect Resolution Support QA teams by: Providing functional scenarios Clarifying requirements Reviewing test cases to ensure alignment with business needs Participate in defect triage and assist with prioritization and resolution. Validate that delivered features meet requirements and provide business value. Compliance Governance & Best Practices Ensure solutions adhere to: Salesforce best practices Enterprise security standards Compliance requirements (banking regulatory) Promote strong governance and ensure documentation and processes are maintained consistently. Skills & Qualifications Bachelors degree or post graduate education in Engineering Computer Science or a related field. 5 years experience as a Salesforce Functional Lead. 3 years experience in the financial services industry. Proven experience delivering Salesforce solutions at scale in highly regulated enterprise environments. Requires Deep understanding of: Banking workflows Customer and product lifecycle Financial compliance requirements Strong experience with Salesforce Financial Services Cloud (FSC). Familiarity with integrations to: Core banking systems Data lakes Enterprise applications Demonstrated ability to: Lead conversations with cross functional teams Present confidently to executives and senior leaders Collaborate with technical teams effectively Knowledge of Agile delivery practices Jira Confluence and enterprise DevOps pipelines.