Coffee and Retail Supervisor

Barton Creek Resort & Spa

Barton Creek Resort & Spas success is due to its dedicated intelligent and self-motivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.

Omni Hotels & Resorts is seeking Velvet Joes Coffee House Supervisor for the beautiful new Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2023

This position is responsible for ensuring proper training and supervision of all personnel. The Velvet Joes supervisor is to deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

• Responsible for assigned shift assisting in overall management..
• Assist in overall supervision of the department as outlined in managers job description.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe teach and correct staffs service.
• Examine food prep
• Assist manager in; scheduling completing weekly payroll and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls shot glass use red lining and bottles totally empty daily.

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word Excel and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be TABC/TIPS and Food Handler Certified.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to