Integration and Middleware Developer

Design build and support integrations across SAP S/4HANA BRIM Microsoft Dynamics 365 cloud telephony and IVR web portals mobile applications middleware platforms and document management systems.

Analyze solution components and define appropriate integration models to ensure scalability reliability and performance.

Evaluate and recommend integration approaches for high-volume transaction processing.

Apply industry best practices for leveraging on-demand open APIs.

Identify opportunities to minimize data replication and reduce unnecessary integrations.

Serve as a continuous improvement agent to enhance integrations streamline data flows and optimize system performance.

Lead the development and implementation of complex enterprise solutions leveraging SAP CRM platforms Azure cloud services IVR technologies and external system integrations.

Design and implement robust integrations between SAP CRM Azure services IVR systems payment gateways backend databases and other external systems.

Design optimize and enhance IVR solutions to improve customer interactions and operational efficiency.

Collaborate with cross-functional teams including business stakeholders analysts developers vendors and project managers to deliver solutions on schedule.

Stay current GoLang emerging technologies and industry trends recommending innovative solutions to improve efficiency and customer experience.

Optimize transaction speed latency and reliability; monitor system performance and troubleshoot issues as needed.

Develop middleware workflows supporting cloud telephony IVR systems web portals and mobile applications.

Implement encryption and data protection strategies to safeguard sensitive customer and payment information.

Establish observability practices including logging monitoring and tracing using tools such as Prometheus Grafana and Azure Monitor.

Produce comprehensive technical and functional documentation including designs diagrams test plans scripts impact analyses and best-practice guidance.

Participate in code reviews and contribute to team knowledge sharing.

Build and maintain strong working relationships with technology teams business owners sponsors vendors and key stakeholders.

Work independently to complete assigned tasks and responsibilities.

Adhere to all applicable standards policies and procedures.

Utilize a variety of software and technology tools to perform job duties.

Perform additional related tasks and responsibilities as assigned.

8 years of experience in integration and middleware development including 3 years in a senior or lead role.

8 years of backend development experience using .NET.

7 years of backend development experience using Python.

5 years of backend development experience using GoLang.

Strong understanding of RESTful API design and decentralized microservices architectures.

Experience delivering at least two implementation projects utilizing decentralized event-based microservices architectures.

Solid understanding of concurrency memory management and performance optimization in Go and .NET.

Strong background using containerization and orchestration tools including Podman and Kubernetes.

Strong understanding of Microsoft cloud platforms (Azure) including IaaS PaaS and SaaS offerings across government and commercial environments.

Bachelors degree in Computer Science Engineering or a related field.