Call Center Representative Job ID 2025-9933
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Job Location:
Minneapolis, MN - USA
Hourly Salary:
$ 16 - 20
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Interested candidates are encouraged to apply online as soon as possiblethis is an exciting time to join Premier Disability Services!
About Premier Disability
Premier Disability Services LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100000 individuals in filing their applications successfully. Join our team!
Premier Disability Services LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100000 individuals in filing their applications successfully. Join our team!
Premier Disability Services is looking forCall Center Representativesto join our growing Brooklyn Park MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services LLC Center Representatives have the opportunity for long-term advancement - all while changing peoples lives for the better.
About this Role
In this role you will provide high-quality phone support to attorney clients. Youll follow an established process to gather information document responses and follow up with potential new clients on a regular basis.
Compensation:The range is $16.00 - $20.00 per hour withthe opportunity to earn up to $500 a month in bonuses based on your performance.
Hiring States: Minnesota Georgia Iowa Texas South Dakota Kansas
Onsite: Brooklyn Park MN - Pay starts at $20.00 per hour
Remote hiring areas: Pay starts at $16.00 per hour
Terms:Full-Time. This is an hourly non-exempt position.
Hours of Operation:Monday through Friday 8:00am 6:00pm CST
Responsibilities:
- Make outbound calls to clients who are requesting our services
- Answer incoming calls from potential clients
- Providing accurate information to clients regarding their case
- Convey the benefits of the Premier Disability services
- Gather information document responses and keep a detailed record of all customer interactions in our CRM database
Requirements:
- Excellent oral and interpersonal communication skills
- Professional phone manners and a friendly attitude
- Active listening skills and problem-solving skills
- Ability to handle client objections and de-escalate challenging situations
- Ability to retain information and learn new systems quickly
- Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner
- Strongcomputerknowledgeandexcellenttypingskillsatleast50WPM
What we offer:
- Medical Dental and Vision insurance.
- PTO and paid holidays!
- Cafeteria onsite and a subsidized lunch program.
- Opportunities to grow within the company!
In addition to our awesome culture we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical dental and vision coverage flexible spending accounts (FSA) for medical and dependent care short-term and long-term disability insurance and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match paid time off (PTO) paid holidays commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching addition employees can take advantage of voluntary benefits such as home auto and pet insurance and discounted legal and financial services. For more details feel free to inquire during the interview process.
Internet Brands headquartered in El Segundo Calif is a fully integrated online media and software services company focused on four high-value vertical categories: Health Automotive Legal and Home/Travel. The companys properties and platforms include the WebMD Medscape and Henry Schein ONE networks which are the global leaders in their markets; Nolo Avvo and Martindale which form the largest consumer information provider in the legal market; and CarsDirect Fodors Travel and many others which are leaders in their key vertical markets. Internet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors while a full range of web presence offerings has established deep long-term relationships with SMB and enterprise clients. The companys powerful proprietary operating platform provides the flexibility and scalability to fuel the companys continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands and its wholly-owned affiliates are an equal opportunity employer.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Internet Brands is an online media and technology company that serves businesses and consumers in four major categories: Automotive, Health, Legal, and Home/Travel. Our fully integrated approach combines leading web solutions for businesses with media websites for consumers. IB's a ... View more
