Business Project Associate Analyst
Share
Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Your role will include:
Plan and Lead Transitions
- Develop the transition blueprint/plan: scope milestones dependencies resource plan baseline budget RAID logs and tollgates.
- Stand up governance cadences (SteerCo /PMO) maintain dashboards and variance reports; register and track transitions per standard methodology.
- Orchestrate cross-functional readiness across IT HR Training Quality and Compliance teams ensuring go-live preparedness.
Due Diligence & Knowledge Transfer (KT)
- Lead discovery of process maps/SOPs volumes seasonality application landscapes; execute shadow/reverseshadow KT plans until operational readiness is proven at tollgates.
- Codify workflows and harmonize processes in playbooks
Healthcare-Specific Execution
- Oversee knowledge transfer for various healthcare processes such as claims processing enrollment eligibility customer service rework of claims payment posting and complaints.
- Ensure transitions align with healthcare quality standards and regulatory frameworks (e.g. HIPAA GDPR).
Risk & Performance Management
- Monitor transition KPIs such as SLA compliance error rates and patient data accuracy.
- Proactively identify assess and mitigate risks; plan and run hyper care with clear burndown targets; ensure contingency cutover and BCP are in place.
- Escalate and mitigate risks promptly; maintain governance controls until operation is stable.
Stakeholder Communication
- Serve as single point of contact for internal teams managing expectations and progress updates.
- Ability to align crossfunctional teams and influence outcomes.
- Conduct transition checkpoints tollgates and post-mortem reviews; recommend improvements to the framework.
Documentation & Training
- Produce complete transition artifacts (process maps SOPs KT trackers runbooks); coordinate training plans for healthcare operations; hand over to Operations with stabilized SLAs staffing baseline and QA scorecards.
- Conduct staff training sessions to ensure operations teams understand the Transition Methodology and approach
Your Abilities:
- Transition & PMO Rigor: Expert in planning RAID tollgates KPIs governance.
- Healthcare Domain Acumen: HIPAA/PHI coding standards payer/provider processes RCM lifecycle.
- Analytical & Reporting: Advanced MS Project/Excel/PowerPoint/Visio; build dashboards budget/effort trackers.
- Stakeholder Management: Strong clientfacing communication across time zones and functions.
- Change Leadership: Proven ability to stabilize operations manage escalations and embed continuous improvement.
About The Cigna Group
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Required Experience:
IC
Key Skills
- Computer Science
- Economics
- JSP
- Access
- Excel
- Testscript
- Jira
- Project Management
- Scrum
- Sharepoint
- Java
- XML
- JSON
- Data Analysis
- XSLT
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
