Claims Coordinator (Brisbane, Adelaide, Sydney or Melbourne)
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Job Location:
Bentleigh East - Australia
Yearly Salary:
$ 65000 - 75000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Claims Coordinator Insurance Building Bay Building Services
About Us
Bay Building Services is a national leader in the insurance building sector. For over 35 years weve specialised in domestic and commercial property repairs following insured events including fire storm flood impact and malicious damage. With strong industry partnerships and operations across Australia were proud to deliver fast reliable and high-quality outcomes for our clients and communities.
About the Role
We are seeking an organised and proactive Claims Coordinator to join our Claims Coordinator team. Office locations are either: Brisbane Adelaide Sydney or Melbourne.
Reporting directly to the Manager youll be the key point of contact for customers throughout their property insurance claim journey. This role is fast-paced customer-focused and requires strong administrative capability to ensure claims are processed efficiently and professionally.
Youll work closely with clients internal teams suppliers and trades to keep every claim on track and deliver an outstanding customer experience.
What youll be doingManage new claims from lodgement through to completion
Schedule estimators and coordinate site appointments
Handle inbound and outbound calls with customers and stakeholders
Update internal systems and client portals with accurate notes
Prepare quotes documentation and claim correspondence
Raise purchase orders and approve supplier/trade invoices
Facilitate contract amendments and scope changes
Strong customer service and communication skills
Excellent administration and organisational ability
Ability to prioritise and manage multiple tasks
Strong computer literacy and data entry accuracy
Previous claims experience (highly regarded)
Insurance or building industry background (advantageous)
Please note: During major weather events (such as storms or floods) additional hours may be required.
Why youll love working with usFlexible hybrid WFH options (after probation)
JB Hi-Fi discounts
Paid Birthday Leave (after probation)
Regular trade discounts
BUPA health insurance discounts
24/7 Employee Assistance Program (for you & your family)
Supportive down-to-earth and values-driven team culture
Ready to make a real impact in a growing organisation Apply now and join Australias leading insurance building team!
Required Experience:
IC
Key Skills
- Corporate Paralegal
- Baan
- IT Sales and Marketing
- Civil Quality Control
- Activex
- Jboss
