Job Description
Personal Lines Customer Service Representative
Job Summary
Seeking a seasoned and dedicated Personal Lines Customer Service Representative to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of the organization. The ideal candidate will have experience in personal lines insurance with a preference for those familiar with Erie Insurance and Applied Epic software. This is an in-office position with work-from-home options available only under special circumstances.
Compensation Package
- Competitive salary based on experience and qualifications
- Comprehensive 401(k) retirement plan
- Full benefits package (details provided upon request)
Responsibilities
- Provide exceptional customer service to personal lines clients
- Handle standard-sized accounts and manage a book of business
- Assist with quoting new and renewal business
- Collaborate with team members to ensure client satisfaction and efficient operations
- Maintain accurate and up-to-date records in Applied Epic software
Qualifications/Requirements
- Active Property & Casualty (P&C) license required
- Minimum of 2 years of experience in personal lines insurance preferred
- Experience with Erie Insurance and Applied Epic software is a significant advantage
- Strong communication and interpersonal skills
- Ability to work effectively in a team-oriented in-office environment
- Detail-oriented with excellent organizational skills
#LI-CS1
Job DescriptionPersonal Lines Customer Service RepresentativeJob SummarySeeking a seasoned and dedicated Personal Lines Customer Service Representative to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of the organization. The id...
Job Description
Personal Lines Customer Service Representative
Job Summary
Seeking a seasoned and dedicated Personal Lines Customer Service Representative to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of the organization. The ideal candidate will have experience in personal lines insurance with a preference for those familiar with Erie Insurance and Applied Epic software. This is an in-office position with work-from-home options available only under special circumstances.
Compensation Package
- Competitive salary based on experience and qualifications
- Comprehensive 401(k) retirement plan
- Full benefits package (details provided upon request)
Responsibilities
- Provide exceptional customer service to personal lines clients
- Handle standard-sized accounts and manage a book of business
- Assist with quoting new and renewal business
- Collaborate with team members to ensure client satisfaction and efficient operations
- Maintain accurate and up-to-date records in Applied Epic software
Qualifications/Requirements
- Active Property & Casualty (P&C) license required
- Minimum of 2 years of experience in personal lines insurance preferred
- Experience with Erie Insurance and Applied Epic software is a significant advantage
- Strong communication and interpersonal skills
- Ability to work effectively in a team-oriented in-office environment
- Detail-oriented with excellent organizational skills
#LI-CS1
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