Group Sales Executive W Barcelona
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
ROLE OVERVIEW
As a Group Sales Executive you will support the Group Sales Director and collaborate closely with the field sales team to convert enquiries into confirmed business. You will manage group enquiries from assigned geographic markets maximizing rooms and banqueting revenue while ensuring a seamless handover to the Convention Services team. This role requires high energy strong customer focus and a passion for delivering the W experience.
RESPONSABILITIES
Sales & Client Management
- Conduct site inspections for prospective and tentative group bookings.
- Develop and maintain strong relationships with key clients meeting planners corporate accounts and organizations.
- Build and grow a dedicated client portfolio through ongoing direct sales efforts.
- Respond to all enquiries within 24 hours ensuring excellent guest satisfaction.
- Collaborate with GSOs Convention Bureaus thirdparty partners and internal stakeholders to drive revenue.
- Target and achieve personal and hotel revenue goals.
- Negotiate contracts and use creative selling techniques to secure highvalue opportunities.
- Promote MI Leads (crossselling tool) and maintain strong knowledge of the Marriott Loyalty Program.
- Participate in sales trainings and departmental meetings.
Reservations & Guest Services
- Process all reservation requests modifications and cancellations received by phone email or fax.
- Enter and update Marriott Bonvoy information in the appropriate systems.
- Handle guest calls requests questions and concerns with professionalism.
- Process loyalty redemptions (e.g. points vouchers gift certificates).
- Determine and provide appropriate complimentary items as guest recognition.
- Promote and reinforce brand image during every guest interaction.
Administrative & Office Support
- Perform general office duties: filing emailing typing faxing maintaining documentation.
- Assist Sales & Marketing with daily administrative tasks.
- Maintain accurate records across operational systems (Opera S&C PMS internal tools).
- Attend departmental and Marriott training sessions as required.
Teamwork Training & Professional Standards
- Support management in training and motivating employees; act as a role model.
- Foster positive working relationships and contribute to shared departmental goals.
- Monitor performance standards within the team when required.
- Communicate professionally verbally and in writing.
- Follow all company policies dress code and confidentiality requirements.
- Protect company assets and handle guest data responsibly.
- Participate in the annual Engagement Survey and in special projects assigned by the Directors.
SelfManagement & Personal Conduct
- Take ownership when quoting business aligned with strategic guidelines.
- Prioritize and manage daily tasks effectively.
- Conduct site inspections following established departmental standards.
- Demonstrate strong social judgment and awareness of body language.
QUALIFICATIONS & EXPERIENCE
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
SKILLS & COMPETENCIES
- Excellent verbal and written communication.
- Strong analytical and organizational skills.
- Proficiency in MS Word Excel Opera Sales & Catering PMS systems.
- Ability to multitask and work independently while thriving in a team environment.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Key Skills
- Abinitio
- Defense
- General Employment
- Marine Services
- Data Analysis
- Architecture
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
