T-Mobile is synonymous with innovationand you could be part of the team that disrupted an entire industry! We reinvented customer service brought real 5G to the nation and now were shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding so consider the career opportunity below as your invitation to grow with us make big things happen with us above all #BEYOU with us. Together we wont stop!
Get hands-on experience trainingand a leg up on a bright future.
Learn. Achieve. Build a Career.What It Takes:
The AI Engineering Platforms team builds the foundational infrastructure that powers intelligent customer experiences across T-Mobiles entire brand portfolio. Our platforms enable millions of customer interactions through chatbots voice services and AI-driven support channelsserving customers across T-Mobile Metro and beyond. As a Product Owner Intern youll contribute to strategic design discussions document platform decisions and help shape capabilities that dozens of teams rely on to deliver seamless scalable experiences. Youll see firsthand how thoughtful platform thinking prevents technical debt and accelerates innovation across the enterprise.
What Youll Do:
Youll work alongside experienced Product Owners and Product Managers contributing to platforms that serve thousands of developers and power millions of customer interactions. Your projects will include documenting Strategic Choice Records that capture design trade-offs writing user stories with acceptance criteria focused on cross-team reusability and creating technical documentation like integration guides and configuration frameworks. Youll analyze platform adoption data to identify optimization opportunities and participate in strategic design discussions where youll learn to challenge solutions constructively. By summers end your contributions will be embedded in platforms that teams across T-Mobile rely on dailyand youll have shaped how those capabilities scale.
Key Responsibilities:
Document platform design decisions and maintain Strategic Choice Records that capture trade-offs and rationale
Author user stories with clear acceptance criteria focused on multi-brand cross-team reusability
Develop technical documentation such as integration guides configuration specs and onboarding materials
Gather feedback from product pods and analyze adoption metrics to inform platform improvements
Collaborate with Product Owners Product Managers and Engineering in agile ceremonies and design reviews
What It Takes:
Pursuing a degree in Information Systems Business Analytics Computer Science or related field
Familiarity with agile practices and tools like JIRA or Confluence
Basic data analysis skills (SQL Excel or visualization tools)
Strong written communication and documentation abilities
Interest in AI/ML platform design or scalable technology solutions
Experience working on cross-functional or multi-stakeholder projects
-At least 18 years of age
-Legally authorized to work in the United States
-High School Diploma or GED
-Must be actively enrolled in a degree program or graduated within the last year
-Employees of T-Mobile or Metro by T-Mobile are ineligible for internships
Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.
Relocation may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidates actual pay will be based on experience/location.
Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Required Experience:
Intern
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