Implementation Consultant

Utrecht - Netherlands

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Utrecht
Hybrid

Job Description

About the Job
At TimeEdit we believe in context over control - youll get the clarity and support you need then the freedom to run with it. Our Academic Operations Platform sits at the core of some of the worlds most forward-thinking higher education institutions helping them resolve scheduling conflicts streamline operations and improve the daily experience for both students and staff. Backed by leading SaaS investors and with 20 years of domain expertise weve expanded from Scandinavia to the UK and APAC. Today over 200 universities and colleges trust TimeEdit to power their operations - and were just getting started.

Were now looking for a new Implementation Consultant to join our growing team in Utrecht and help us implement our Academic Operations solutions across the region.

The Role

The TimeEdit Customer Success team plays a pivotal role in helping universities transition from legacy systems and spreadsheets ensuring a smooth onboarding and adoption process.

As an Implementation Consultant you will:

Be the process and system expert advising and guiding our customers during the onboarding project

Conduct workflow conversations to advise optimal structure and workflow for each customer

Be responsible for the technical set-up and configuration of TimeEdit throughout the customer onboarding

Train and educate customers on how to effectively utilise TimeEdit to receive maximum value from the product

Surface implementation and onboarding blockers and trends to improve overall set-up and onboarding experience

Be a product expert and understand how different tailored TimeEdit set-ups and workflows serve different purposes and demands

Serve as a trusted advisor and represent the voice of the customer to inform our sales process and product roadmap

Travel occasionally for customer kickoffs trainings and events

Required Experience:

Contract

UtrechtHybridJob DescriptionAbout the JobAt TimeEdit we believe in context over control - youll get the clarity and support you need then the freedom to run with it. Our Academic Operations Platform sits at the core of some of the worlds most forward-thinking higher education institutions helping th...