Remote Client Experience Coordinator
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking reliable and detail-oriented individuals to join our team as Remote Client Experience Coordinators. This fully remote role involves assisting clients with planning and coordinating services by working with established vendors and partners. Training is provided and flexible scheduling is available.
Responsibilities
Communicate with clients to understand needs preferences and timelines
Research options and coordinate reservations with approved partners
Book and confirm services schedules and arrangements
Prepare and manage client documentation and confirmations
Assist with changes updates and client support as needed
Maintain accurate records and communication notes
What We Offer
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Flexible part-time and full-time schedules
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100% remote work environment
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Access to industry perks and discounts
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Supportive team environment
Qualifications
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Must be 18 years or older
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U.S. or Mexico residency preferred
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Reliable computer and internet access
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Strong organization and customer service skills
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
