Implementation Support Officer

• East Suffolk Services Limited
• Address: Lowestoft NR32 2EF
• Salary: 28598 - 31022 per annum
• Hours: 37 hours per week- flexible working options available
• Contract: Fixed term for one year

Be part of a dynamic team that makes a difference

At East Suffolk Services we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district.

Were a new growing organisation full of energy ambition and purpose. As part of our team youll play an important role in helping us shape high-quality efficient services that people rely on every single day.

This is more than just a job. This is a fantastic opportunity to support and give back to your local community.

We currently have an opportunity to join our Development and Change team as an Implementation Support Officer.

Your role

You will provide hands on and administrative support to ensure the Better Recycling programme is delivered smoothly across our operational teams. This includes coordinating activities organising training and inductions supporting system use (such as Bartec) managing resources like PPE maintaining accurate records and helping resolve day to day queries between Customer Services and Waste teams.

What you will need

Youll be highly organised adaptable and confident managing multiple tasks. You should have experience in administrative or coordination roles good IT skills strong communication abilities and an understanding of GDPR and basic compliance requirements. Experience supporting change using operational systems or coordinating training would be an advantage.

Do you have the skills experience or potential to succeed in this role If so wed love to hear from you.

Thinking of joining us Heres why you should

At East Suffolk Services we truly value our employees. We understand that the backbone of any companys success will always be its people and that our continued success depends on recognising talented individuals supporting their development and retaining them within our organisation. Thats why we are committed to making East Suffolk Services a great place to work.

We value our staff

In addition to a competitive salary we offer a comprehensive package of benefits designed to support your health development and lifestyle. These include:

• A top-tier health and wellbeing package through Canada Life one of the UKs leading providers including online access to UK-based GPs and dentists plus life insurance.
• A competitive matched pension scheme through Royal London.
• Access to a wide range of support networks and wellbeing initiatives including mental health resources and specialist counselling.
• Learning and development opportunities tailored to your role and personal goals.
• Exclusive discounts on the latest tech (smartphones TVs laptops) holidays and travel fashion health and beauty and more.
• A car benefit scheme and cycle to work scheme to support your commute in a way that suits you.

For more information on our fantastic benefits scheme see our employee Benefits Brochure (pdf).

For more information

For an informal discussion regarding this post please contact Catie Hodges by emailing .

Closing date: 11.30 pm 12 February 2026

Interview date: Week commencing 24 February 2026

How to apply

Step 1 -Read the advert and the Job Description and Person Specification (Word)

Step 2 -Complete theSupporting Statement template (Word). Please use the application template provided to show how you meet each of the criteria listed in the Person Specification. Unfortunately were unable to accept applications submitted in other formats.

Step 3 -Complete the online application and upload your statement. Please note CVs are not accepted.

For more information check out the How to Apply section of our Career Site.