Senior Analyst, Client & Product Strategy Implementation

Summary

The Senior Analyst Client & Product Strategy Implementation plays a critical role in supporting the successful execution of strategic initiatives across client engagement product enhancements and operational process improvements. This role blends analytical rigor with hands-on project execution ensuring that strategic decisions are supported by data-driven insights and that implementation activities are delivered effectively.

The ideal candidate is detail-oriented highly analytical and comfortable working with cross-functional teams to turn strategy into tangible results.

Key Responsibilities

Client & Product Strategy Support

• Conduct research and analysis to support the development of client and product strategies
• Translate client needs and product requirements into structured documentation and recommendations
• Produce insights that inform product enhancements client solutions and operational improvements
• Support the implementation of new product features client programs and strategic initiatives

Implementation & Project Support

• Assist in creating project plans workflows requirements documentation and timelines
• Track initiative progress and maintain detailed project documentation
• Prepare presentations dashboards status reports and communication materials for leadership and stakeholders
• Coordinate with cross-functional teams (Product IT Operations Client Services etc.) to ensure alignment on deliverables

Data Analysis & Insight Generation

• Perform quantitative and qualitative analysis to identify trends gaps and opportunities
• Measure the effectiveness of implemented strategies through KPIs metrics and client feedback
• Build reports and visualizations that clearly communicate insights to technical and non-technical audiences
• Support forecasting resource planning and performance analysis for products and client programs

Client Engagement & Support

• Assist in gathering client requirements understanding pain points and validating product improvements
• Support client communications and readiness activities for product rollouts or updates
• Coordinate user acceptance testing client feedback sessions and post-implementation reviews

Qualifications & Experience

• Bachelors degree in Business Management Data Analytics Finance Technology or a related field
• 35 years of experience in business analysis product analysis strategy support client solutions or implementation roles
• Strong analytical and problem-solving skills with experience using tools such as Excel Power BI Tableau or similar platforms
• Working knowledge of project management methodologies and tools (e.g. Agile Waterfall JIRA MS Project)
• Excellent written and verbal communication skills with the ability to translate complexity into actionable insights
• Experience supporting cross-functional teams and working in fast-paced environments