Technical Application Specialist Málaga
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
Working at Abbott
At Abbott You Can Do Work That Matters Grow And Learn Care For Yourself And Family Be Your True Self And Live a Full Life. You Will Have Access To
Career development with an international company where you can grow the career you dream of.
A company named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
Position: Technical Application Specialist - Málaga
1. Primary Objective of Position
The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on-site assay implementation application support and application troubleshooting on Abbott Systems.
2. Major Accountabilities
Ensures that all activities are performed in compliance with quality system requirements.
Deliver customer operator training in Abbott facilities or on-site.
Perform new instrument and assay implementations through Test Of Record (TOR).
Perform on-site assay investigation troubleshooting and operator training and coaching.
Success in this role is measured by customer satisfaction score (NPS) service key performance indicators achievement and resolution rates.
Travel extensively within the service area.
Act as a trusted partner and technical advisor to customers.
Maintain the laboratory workflow optimized making track software (TSM & TWM) adjustments if needed.
Work with customers to ensure the entire Abbott solution is being utilized as expected maximizing instruments performance and testing capabilities.
3. Education
Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
4. Background
Proven track record in a similar position supported by management and customer references
Successful engagement with customers specifically lab staff.
Strong communication coaching and training skills.
Technical expert for product line responsibility.
Strong experience in use of analytical and software tools.
Good English and computer skills.
5. Impact of position
Deliver customer operator training and coaching in Abbott training facilities and onsite and providing on-site assay implementation application support and application troubleshooting.
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The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
Spain > Quintanavides : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
IC
Key Skills
- Laboratory Experience
- SQL
- Accounts Receivable
- .NET
- DICOM
- Cash Application
- Product Demos
- Sonography
- Customer Support
- Medical Imaging
- Technical Support
- Application Support
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
