Parking Ambassador (PT) Phoenix

Phoenix, NM - USA

Monthly Salary: USD 16 - 18

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Description

TheParking Ambassador is responsible for creating a positive professional and welcoming first impression for all guests while ensuring a safe efficient and well-organized parking environment. This role combines guest service traffic direction and parking operations responsibilities supporting daily site operations through active monitoring of parking activity facility upkeep payment compliance support and safety awareness. TheParking Ambassador representsPremium Parkings commitment to providing great places to park and exceptional service at every location.

Available Shifts:

varying shifts

Major Responsibility:Provide an exceptional guest experience through prompt courteous and safe service while supporting traffic flow parking operations and overall facility appearance.

Guest Service & Communication

Greet all guests using Premium Parkings customer service standards.
Answer customer questions regarding parking rates directions payment methods and general site information.
Assist guests in resolving concerns or complaints in a professional and friendly manner escalating issues to leadership when appropriate.

Traffic & Parking Operations

Direct and guide vehicles into parking areas using approved flagging and traffic control techniques.
Monitor parking activity to support proper payment and compliance with posted rules.
Observe traffic flow and report congestion unauthorized parking or operational concerns.
Support event parking peak periods and special operational needs as directed.

Site Appearance & Facility Upkeep

Maintain cleanliness and order of the parking area by removing debris and emptying trash receptacles.
Conduct routine walk-throughs to identify maintenance needs safety hazards vandalism or equipment issues.
Ensure signage pay stations and equipment are clean visible functional and repositioned or updated as directed.

Safety & Compliance

Maintain awareness of surroundings to support a safe environment for guests and team members.
Follow all company safety procedures and immediately report hazards incidents security concerns or equipment issues to supervisory staff.
Adhere to all company policies operational standards and safety procedures at all times.

Professional Standards

Maintain a professional appearance in full uniform including name tag.
Communicate effectively with supervisors team members and guests.

Qualifications

Required Job Qualifications:

Strong customer service and communication skills.
Ability to provide friendly professional guest service.
Ability to work independently and maintain professionalism at all times.
Comfortable using smartphones or handheld devices for operational tasks (training provided).
Ability to stand and/or walk for an entire shift.
Ability to work outdoors in varying weather conditions.
Ability to read and comprehend verbal instructions and written correspondence.

Preferred:

High School diploma or GED.
Previous customer service parking or hospitality experience.
Six (6) months or more of work experience in a related field.
Valid drivers license (may be required based on site).
Ability to drive and operate standard and automatic transmission vehicles comfortably.

Other Requirements:

Must be able to perform repetitive motions such as flagging or directing vehicles.
May be required to bend push twist and pull objects repetitively.
Must be able to lift up to 50 pounds.
Exposure to outdoor environments and weather conditions including rain heat cold and humidity.

You could bePremium Parkings next parking solution! Apply today and take the wheel on your career!

Our company follows all applicable laws and regulations including those related to Ban the Box legislation in certain states. As part of our hiring process we conduct a comprehensive background check to ensure a safe and secure working environment for all employees. This background check may include but is not limited to verifying educational credentials employment history criminal records drug screening and other relevant information. Please be assured that we treat all applicants fairly and in accordance with the law.

DescriptionTheParking Ambassador is responsible for creating a positive professional and welcoming first impression for all guests while ensuring a safe efficient and well-organized parking environment. This role combines guest service traffic direction and parking operations responsibilities suppor...