Solutions Engineer EMEA

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact

Responsibilities

Join TeamViewer as a Presales Solutions Engineer in our SMB & Commercial Solutions Engineering team and help customers across Europe understand the power of our unified platform TeamViewer this role you will bridge technical expertise with customer-facing communication to support our growing commercial business.

Develop deep product knowledge of TeamViewer ONE across remote connectivity endpoint management and digital employee experience (DEX)
Deliver clear compelling and tailored product demonstrations that highlight both technical capabilities and business value
Collaborate closely with Inside Sales and Commercial Sales teams in a dynamic cross-functional environment
Participate in customer discovery sessions and analyze technical requirements
Support the creation of solution designs technical documentation and follow-up materials
Assist with Proof-of-Value (POV) and Proof-of-Concept (POC) activities including setup and lightweight technical troubleshooting
Work independently on customer-focused tasks and take responsibility for timely and high-quality execution
Contribute to RFx responses technical questionnaires and internal knowledge sharing
Stay up to date with trends in device management endpoint security automation and modern IT architectures
Engage in continuous learning and internal enablement programs to advance toward becoming a subject matter expert

Requirements

13 years of experience in technical presales IT support endpoint management systems administration or related technical fields
Understanding of modern IT environments (Windows macOS mobile operating systems) networks and basic security concepts
Strong motivation and curiosity to grow into a full presales engineering skill set
Excellent communication skills and confidence presenting to customers
Ability to work collaboratively in fast-paced sales cycles
Familiarity with SaaS RMM ITSM or device management platforms is a plus
Experience with scripting APIs or automation technologies is beneficial but not mandatory
Multilingual skills (Portuguese English Spanish French German etc.) are a strong advantage as the role supports customers across Europe
Proactive positive mindset and passion for helping customers solve real challenges

What we offer

Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus company stocks and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy no dress code rules frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.

Responsibilities

Develop deep product knowledge of TeamViewer ONE across remote connectivity endpoint management and digital employee experience (DEX)
Deliver clear compelling and tailored product demonstrations that highlight both technical capabilities and business value
Collaborate closely with Inside Sales and Commercial Sales teams in a dynamic cross-functional environment
Participate in customer discovery sessions and analyze technical requirements
Support the creation of solution designs technical documentation and follow-up materials
Assist with Proof-of-Value (POV) and Proof-of-Concept (POC) activities including setup and lightweight technical troubleshooting
Work independently on customer-focused tasks and take responsibility for timely and high-quality execution
Contribute to RFx responses technical questionnaires and internal knowledge sharing
Stay up to date with trends in device management endpoint security automation and modern IT architectures
Engage in continuous learning and internal enablement programs to advance toward becoming a subject matter expert

Requirements

13 years of experience in technical presales IT support endpoint management systems administration or related technical fields
Understanding of modern IT environments (Windows macOS mobile operating systems) networks and basic security concepts
Strong motivation and curiosity to grow into a full presales engineering skill set
Excellent communication skills and confidence presenting to customers
Ability to work collaboratively in fast-paced sales cycles
Familiarity with SaaS RMM ITSM or device management platforms is a plus
Experience with scripting APIs or automation technologies is beneficial but not mandatory
Multilingual skills (Portuguese English Spanish French German etc.) are a strong advantage as the role supports customers across Europe
Proactive positive mindset and passion for helping customers solve real challenges

What we offer

Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus company stocks and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy no dress code rules frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values join and drive one of the c-a-r-e initiatives together with us!