Customer Support Agent Finnish Market
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Job Summary
Our client an iGaming company dedicated to delivering an excellent user experience is currently looking for a Finnish Speaking Customer Support Agent to join their team.
This is a hybrid role in St. Julians with a salary of 26K.
Role & Responsibilities
Assist players via email and chat
Understand players needs and address issues promptly
Identify possible Responsible Gambling concerns and risk-related red flags
Cooperate with and escalate cases to external teams to ensure the right solutions are found
Education Skills & Experience
Native-level fluency in Finnish (written and spoken)
Fluency in English at C1 level
Estonian fluency is a plus
Excellent communication skills empathetic and solution-focused approach
Analytical mindset with the ability to identify well-being concerns
Able to handle difficult conversations professionally
Capable of working independently and within a team
About the Role
Salary of 26K
Hybrid role in St. Julians
Relocation assistance for candidates not currently based in Malta
Health insurance
Opportunities for professional growth
Learning and professional development allowance
Apply with your CV in English.
*JobMatchingPartner Limited is a recruitment agency licenced in Malta EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.
Key Skills
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About Company
Owned and operated by JobMatchingPartner Limited since 2019.Registered office: Centris Business Gateway II, Level 2G,Triq is-Salib Ta' L-Imriehel, Zone 3Central Business District Birkirkara CBD 3020 MALTARecruitment Licence EA00340-2024 issued by the D.I.E.R. in MaltaCompany Reg C9358 ... View more
