IT Service Desk Engineer

Trigent Software Private Limited

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Technical support expertise on MacOS Chrome OS along with Google Suite including Google Admin and ideally in support of 2FA methodologies.
Knowledge of Jira Service Desk or similar ticketing system.
Basic knowledge of standard IT Infrastructure Configurations
Administration experience with Google for Business Atlassian Okta Jamf Slack.
Demonstrable troubleshooting methodologies and root cause analysis.
Excellent communication and time management skills.
Understanding of ITIL Principles
Experience working with service vendors.
Strong Customer Service Skills

Technical support expertise on MacOS Chrome OS along with Google Suite including Google Admin and ideally in support of 2FA methodologies. Knowledge of Jira Service Desk or similar ticketing system. Basic knowledge of standard IT Infrastructure Configurations Administration experience with Google ...