Technology Services Specialist

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide.

Job Title: Technology Services Specialist

Location: New York NY 10065

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift: Monday - Friday 12PM-8PM

Job Description:

Professional with applicable knowledge and some actionable experience.
Works effectively on and is able to actively contribute.
Operates defined tasks and responsibilities.
Understands technical discussions at the task level.

Associate Field Technician:

Configures installs monitors and maintains IT users desktop software and hardware; supports mobile workforce.
Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues.
Responsible for documenting solutions to problems and developing end-user guidelines.
May provide on-site training to users.
Evaluates maintains modifies (e.g. creates macros templates) and documents desktop application packages participates in the testing and evaluation of new desktop packages and implements prototypes.
Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements.
The range of accountabilities minimally covers hardware and software planning vendor selection acquisition Tier 2 problem resolution set-up integration testing and installation.
Organizes and coordinates the activities associated with installation deployment and upgrade of software hardware and network facilities as it relates to the desktop environment.
Desktop applications may include productivity tools e-mail and applications that are used by groups without programming customization.
Evaluates and provides techniques for increasing user desktop productivity.
Responsible for developing and implementing technical service restorations and troubleshooting procedures for identifying testing and diagnosing computer system and peripheral equipment faults.

Required Skills & Experience:

Two (2) - four (4) years of experience.

Preferred Skills & Experience: N/A

Required Education:

Bachelors Degree. OR
Four (4) years of job-related work experience in lieu of Bachelors Degree.

Preferred Education: N/A

Required Certifications & Licensure: N/A

Preferred Certifications & Licensure: N/A

TekWissen Group is an equal opportunity employer supporting workforce diversity

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients worldwide. Job Title: Technology Services Specialist Location: New York NY 10065 Duration: 12 Months Job Type: Temporary As...