Software Developer Full Stack Intermediate

This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Experience and Skill Set Requirements

Core Responsibilities 35%

• Configure and customize the OSC Customer Portal and Admin Console.
• Manage OSC environments (Dev Stage Prod) and support deployment activities.
• Enhance and maintain PHP MVC backend logic including business rule updates and integrations.
• Update front-end components using JavaScript jQuery CSS and PHP.
• Ensure compliance with the Ontario Design System (ODS) and accessibility standards.
• Implement unit and functional testing; ensure code quality and maintainability.
• Support role-based access control and privacy-compliant non-production environments.
• Participate in knowledge transfer and documentation of technical components.

Required Skills & Experience 35%

3 years of proven experience with Full Stack development using Angular React Vue or similar.
1 3 years working with Oracle Service Cloud or similar cloud platform in Implementation & Administration support for profiles and permissions users setup workspaces rules.
1 3 years of proven experience in Customer Portal customization using widgets UI updates and Agent Browser UI extensions with JS/PHP.
1 2 years of demonstrated experience with Integrations using Connect REST/SOAP and Connect PHP API.
1 2 years proven experience in Reporting & Analytics to build/maintain reports and dashboards.
1 2 years of experience with Security & Operations to apply secure configuration practices and change processes.
1 3 years of demonstrated experience with Core stack development using JavaScript PHP HTML/CSS SQL; and enterprise SDLC/DevOps practices.

Nice-to-Have Skills 20%

• Familiarity with OPS privacy/security processes including PIA and TRA.
• Experience with legacy code modernization or maintenance.
• Comfort with writing technical documentation and supporting knowledge transfer.
• Experience in public-sector digital services or emergency operations workflows.

Soft Skills 10%

• Strong communication and stakeholder engagement skills.
• Ability to work independently and collaboratively in a hybrid team environment.
• Problem-solving mindset with attention to detail.
• Ability to manage multiple priorities and meet timelines.

MUST HAVES:

• 3 years proven experience with Oracle Cloud CX platform and have Implementation & Administration of Oracle Service Cloud including using and extending object manager managing profiles/permissions SSO integration interfaces SLAs workspaces rules reports.

• 1-3 years proven experience with Customer Portal extensions using MVC widgets custom controllers UI/branding and Agent Browser UI Extensibility using JS/PHP.
• 1-3 years of demonstrated experience with Integrations using Connect REST Connect Web Services for SOAP Connect PHP API JavaScript integration Add ins.
• 1-3 years experiences with Security & Governance including SSO configuration role based access secure config/change management.
• 1-3 years of proven experience with Core languages & data using JavaScript/TypeScript PHP C# SQL HTML CSS and enterprise SDLC/DevOps practices