Senior Software Engineer – Applied Generative AI

Were looking for a Senior Software Engineer to help build and scale our Applied Generative AI ecosystem. You will work handson across Agentic workflows RetrievalAugmented Generation (RAG) systems and productiongrade LLM integrations. This role blends deep engineering with practical AI application contributing to systems that are secure reliable and built for enterprise scale.

You will collaborate closely with technical leads product partners and data scientists to turn experimental AI ideas into robust production features.

Responsibilities

Technical Architecture & System Design

• Contribute to the design of scalable GenAI systems including RAG pipelines and autonomous agents integrated with core claims platforms.
• Implement standards for agent orchestration using frameworks such as Semantic Kernel Google ADK or CrewAI.
• Support decisions on model selection vector storage and cloud infrastructure to balance performance reliability and cost.

Hands-on Engineering

• Write high-quality Python code for production AI services following strong testing and observability practices.
• Develop backend logic and APIs that connect modern AI systems with existing Java/Spring services.
• Optimize Kubernetes/Docker-based infrastructure to meet the concurrency and compute demands of LLM workloads.

LLMOps & Production Excellence

• Build components of LLMOps pipelines including prompt versioning evaluation workflows and automated regression testing.
• Implement observability tooling to track token usage drift latency and error patterns.
• Participate in incident response and root cause analysis to ensure high availability and reliability.

Collaboration & Technical Influence

• Collaborate with senior and lead engineers through code reviews and design discussions.
• Translate product requirements into technical tasks and contribute to roadmap planning.
• Promote experimentation and best practices while maintaining a focus on security and stability.

Why Join SquareTrade

• Build real AI systemsnot just chatbots that solve meaningful customer problems
• Work with cutting-edge agentic and RAG architectures
• Impact millions of customers through enterprise-scale AI
• Grow your career in a supportive innovative engineering culture

Qualifications :

• Bachelors Degree in Computer Science or related field
• 5 years of software engineering experience including backend development
• Strong proficiency in Python and API development
• Hands-on experience with Generative AI including RAG vector databases and LLM APIs
• Experience with agent frameworks such as Google ADK Semantic Kernel or CrewAI
• Experience building distributed systems on AWS or Azure using Kubernetes/Docker

Preferred Qualifications

• Ability to read/debug Java/Spring codebases
• Familiarity with fine-tuning or RLHF
• Background in fintech insurance or e-commerce

Additional Information :

At SquareTrade youll have access to:  

• Medical dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)   
• Up to 4% company match into 401(k) and contributions into your company-sponsored pension 
• $75/month budget to help prioritize your physical wellbeing 
• $80/month stipend to subsidize connectivity costs 
• Mental health resources including free 1:1 therapy coaching sessions and digital resources 
• Supportive leave policies 
• Flexible Time Off Policy in addition to 9 Company Holidays 
• Tuition reimbursement up to $5250 per year to further your personal educational advancement desires 
• Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as team 
• Various corporate perks and discounts 

SquareTrade estimates the possible base compensation for this role in Denver to be in the range of: $150K$170K

 The candidate(s) offered this position will be required to submit to a background investigation. 

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SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status or ability status.  It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore any discriminatory action taken on account of an employees ancestry age color disability genetic information gender gender identity gender expression sexual and reproductive health decision marital status medical condition military or veteran status national origin race (include traits historically associated with race including but not limited to hair texture and protective hairstyles) religion (including religious dress) sex or sexual orientation that adversely affects an employees terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship including but not limited to hiring training salary administration promotion job assignment benefits discipline and separation of employment. 

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Remote Work :

No

Employment Type :

Full-time