Customer Service Representative
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The Customer Service Representative is responsible for addressing customers needs and ensuring the satisfaction of Rogges customer base located out in isolated areas of Alaska. To ensure all customer needs are handled with time-sensitive restraints Customer Service Representatives are responsible for processing orders scheduling order deliveries via third party freight companies handling complaints providing information about products and services and assisting outside salespersons.
Essential Responsibilities Include but Not Limited To:
- Provides excellent customer service via email with occasional phone calls
- Provides timely and accurate information to incoming customer order status and product knowledge requests
- Processes customer orders/changes/returns according to established department policies and procedures
- Provides timely feedback to the company regarding service failures or customer concerns
- Partners with the Rogge sales team to meet and exceed customers expectations
- Maintain effective professional relationships with customers via email communication
- Develops and maintains effective professional relationships with fellow employees in a small team
Qualifications :
- At least 1 years working in food service grocery or similar fields.
- Must have excellent time management skills.
- Must be able to handle high level of email communication.
- Must have high attention to detail.
- Intermediate skills with MS Office particularly Outlook and Excel.
- Ability to work flexible hours and days as required by varying work load.
- Ten key memorized by touch.
- Ability to multi-task while recording accurate information
Preferred Skills and Experience
- Bilingual in Spanish or Tagalog
- Knowledge about food service products from previous positions
- Previous experience working with AS400
Additional Information :
All your information will be kept confidential according to EEO guidelines.
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors including but not limited to the individuals qualifications experience knowledge skills and abilities as well as physical work location within the state.
For additional protected privacy information please visit: Privacy Policy Charlies Produce ()
Charlies Produce is an Equal Opportunity Employer
Visit our Employment Page for more details or to view our privacy center: - DO NOT CONTACT!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Charlie's Produce - Who We Are Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward ... View more
