Information Security Operations Manager

Information Security Operations ManagerMemphis TN (Hybrid/Remote)Pay Rate:$121000 $161300Multiple factors including Individual experience skills and abilities will determine where an employee is placed in the pay Salaried Full-TimeLocation: Memphis (Hybrid) or Remote (For remote positions Global Cellulose Fibers will consider residents of the following states: Alabama Arizona Georgia Massachusetts Mississippi North Carolina Ohio Oklahoma South Carolina Tennessee Texas Vermont Virginia and Washington.)About The Role:Global Cellulose Fibers (GCF) seeks an experienced Information Security Operations Manager to lead the transformation and daily execution of security operations across the enterprise. The ideal candidate will bring strong technical expertise process understanding vision and operational discipline to elevate the organizations cyber defense capabilities. A key responsibility includes managing the relationship with a Managed Security Provider (MSP) to ensure seamless high-quality service ResponsibilitiesLead and coach team while overseeing outsourced security service providers including 24/7 SOC and support for SIEM and and report on key Security Operations metrics including acceptance tolerances and performance against and update Security Incident Response Plan including playbooks and runbooks for incident management. Lead or arrange pre-incident readiness exercises with technology teams and IT/business as primary incident response leader and support HR legal and policy violation investigations. Ensure security incidents follow all lifecycle stages including post-mortems and drive continuous improvement in prevention detection and as the primary oversight and liaison for the MSP helping to define and ensuring service level agreements (SLAs) escalation protocols and performance metrics are met. Conduct regular reviews and assessments of MSP capabilities and alignment with organizational to the cybersecurity strategy and roadmap aligning security operations with business You: Knowledge Skills and AbilitiesBachelors degree in Information Technology Computer Science Cybersecurity or a related field preferred.8 years of professional experience in cybersecurity with at least 4 years of experience in security operationsProven experience managing third-party security vendors or MSPsStrong expertise in security operations incident response threat detection and investigative methodologiesStrong understanding of security technologies: SIEM SOAR EDR/XDR and cloud securityCertifications such as CISSP GIAC or CISM with vulnerability managementStrong analytical relationship management and communication skills (both written and verbal).Ability to collaborate across functions and influence stakeholdersAbout Global Cellulose Fibers (GCF):Our GCF business helps customers transform renewable cellulose fibers into essential everyday products. Our safe high-quality pulp forms the basis for a wide range of applications like towel and tissue products diapers feminine care incontinence and other personal care products that promote health and addition our specialty pulp serves as a sustainable raw material used in construction materials paints coatings and more. GCF generated $2.8B in revenue in 2024 and has 3300 employees globally with nine manufacturing facilities and eight regional offices. Additional information can be found by visiting GCF:Global Cellulose Fibers promotes employee well-being by providing safe caring and inclusive workplaces. We have team members all around the world with diverse backgrounds experiences and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected valued engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness creativity talents experiences and safety mindset to be a part of our increasingly inclusive and diverse Got You Covered:At Global Cellulose Fibers our employees are our most important asset and thats reflected in our benefits package that includes health welfare and retirement plans. We are proud to offer a variety of benefits to support our employees and their families including:Medical Dental Life insuranceFlexible Spending AccountsShort-term and Long-term Disability401(k) and Company-funded retirement contributionsPaid Time OffAddress: Memphis Corporate Office 6400 Poplar Ave. Memphis TN 38197Global Cellulose Fibers is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law. Global Cellulose Fibers complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact or .