TX DIR-Business Analyst 3-
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
I. DESCRIPTION OF SERVICESTexas Health and Human Services Commission requires the services of 1 Business Analyst 3 hereafter referred to as Candidate(s) who meets the general qualifications of Business Analyst 3 Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
Level Description
8 or more years of experience relies on experience and judgment to plan and accomplish goals independently performs a variety of complicated tasks a wide degree of creativity and latitude is expected. Min 5 years of experience served as a liaison between the Business community and Customer IT Teams (i.e. Architecture Project Delivery Application Sustain etc.). Strong experience as a Data Analyst in analyzing raw data and as a Business Analyst in requirements gathering understanding technology and any project management experience with PMP are a huge plus.
Job Description
Reviews analyzes and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping and reengineering. Prepares solution options risk identification and financial analyses such as cost/benefit ROI buy/build etc. Writes detailed description of user needs program functions and steps required to develop or modify computer programs.
Additional job details and special considerations
The Community Services (CS) division of the Texas Health and Human Services Commission (HHSC) is looking for a highly motivated individual to be an integral part of transforming the Texas No Wrong Door system towards a modernized and efficient system of referrals. The Texas No Wrong Door system is a network of front doors that coordinate access to long-term services and supports (LTSS) offered by state and local organizations through a person-centered approach.
This position reports directly to the Director of the Office of Aging Services Coordination. The individual performs highly complex (senior-level) business analysis work involving: creating and executing a plan for secret shoppers to interact with the NWD system to identify strengths and gaps in receiving an appropriate referral for LTSS; working closely with business stakeholders to elicit document and analyze business requirements and user needs for an interoperable system of referrals between doors; reviewing and assessing existing business processes to identify trends issues and opportunities for improvement; and assessing potential solutions and making recommendations to improve the quality of IT solutions to meet business needs. Additionally the position performs a liaison function connecting program areas internal and external stakeholders subject matter experts and the IT department to identify stakeholder and end user business requirements and to coordinate the automation of new or improved existing IT systems to improve business operations.
The successful candidate will have strong analytical and problem-solving skills and excellent communication and interpersonal abilities. Additionally experience with government regulations and processes is preferred.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
| Years | Required/Preferred | Experience |
| 8 | Required | Skilled in eliciting business and technical requirements |
| 8 | Required | Skilled in communicating complex design and technical issues as well as writing business cases and planning documents |
| 8 | Required | Skilled in effective verbal and written communication and presentation skills |
| 8 | Required | Skilled in gathering input formulating a plan and carrying it to fruition |
| 8 | Required | Skilled in providing exceptional follow-through and customer-service |
| 1 | Preferred | Experience with government regulations and processes |
III. TERMS OF SERVICE
Services are expected to start 03/02/2026 and are expected to complete by 08/31/2026. Total estimated hours per Candidate shall not exceed 1040 hours. This service may be amended renewed and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM excluding State holidays when the agency is closed.
The primary work location(s) will be at 701 W 51st Street Austin TX 78751. The working position is Telework. Any and all travel per diem parking and/or living expenses shall be at the Candidates and/or Vendors expense. Texas Health and Human Services Commission will provide pre-approved written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends evenings and holidays as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
V. OTHER SPECIAL REQUIREMENTS
Candidates must already reside in Texas
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Who We Are & What We Do Established in 2005, Knowledge Builders Inc. (KBI) provides Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling and Call Center services to companies and governmental entities of all sizes. KBI is a Woman-Owned Bus ... View more
