Customer Service Representative
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the Role:
Were hiring a Call Center Representative to join our Columbus-based team. Youll engage with homeowners whove expressed interest in our remodeling servicesvia phone and textto schedule in-home sales appointments. This is a hybrid communication role focused on outbound/inbound appointment setting not cold calling.
Its fast-paced performance-driven and a great fit for someone who thrives on hitting goals and delivering a polished first impression.
What Youll Do:
- Make outbound calls and respond to inbound leads to schedule in-home appointments
- Communicate through both phone and text platforms using our CRM
- Use call scripts and templates to handle objections and guide conversations
- Confirm lead information schedule appointments and ensure proper internal handoff
- Track appointment setting metrics and strive for top-tier performance
- Work closely with our sales and marketing teams to ensure a smooth lead flow
What Were Looking For:
- Strong phone presence and clear verbal communication
- Comfort with both call handling and high-volume texting workflows
- CRM or lead management system experience preferred
- Goal-driven competitive and coachable
- Reliable detail-oriented and able to multitask in a busy office
- Previous experience in appointment setting call center or inside sales is a strong plus
Compensation:
- $17.50/hour base pay
- Weekly bonuses based on confirmed appointment volume
- Top performers regularly earn $1000$1500/week total compensation
Benefits (for full-time employees):
- Health Dental and Vision Insurance
- Paid Time Off and Company Holidays
- Weekly Pay
- Eligible for full benefits after 30 days of full-time employment
About Us:
Home Genius Exteriors has grown from $3M to over $200M in five years with plans to expand nationally by 2030. Were one of the fastest-growing home remodeling companies in the country powered by a culture of performance growth and innovation.
If youre ready to grow your income and your career in a modern high-energy call centerapply today.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About Us: Home Genius Exteriors has experienced rapid growth, expanding from $3M to $200M in just five years. We are a dynamic company aiming to be nationwide by 2030, and we are looking for passionate and driven individuals to join our team and grow with us. Our mission is to provide ... View more
