About Nubank

Nubank was founded in 2013 to free people from a bureaucratic slow and inefficient financial system. Since then through innovative technology and outstanding customer service the company has been redefining peoples relationships with money across Latin America. With operations in Brazil Mexico and Colombia Nubank is one of the largest digital banking platforms and leading technology companies in the world.

Today Nubank is a global company with offices in São Paulo (Brazil) Mexico City (Mexico) Buenos Aires (Argentina) Bogotá (Colombia) Durham (United States) and Berlin (Germany).

For more information visit the Role:

We are building a bold differentiated product for US: from zero to one. We operate like a startup inside Nu: lean fast-paced and obsessed with impact. If youre excited by end-to-end ownership novel problems and a team where everyone rolls up their sleeves this is your moment.

As one of the first members of the Operations team you will lead the development and implementation of processes and best practices to ensure regulatory compliance fraud prevention and investigations partnering closely with key stakeholders including Engineering Compliance Legal and AML team You will ensure Nubanks sustainable growth by supporting regulatory demands for AML Ops KYC and EDD all while challenging the status quo.

Youll be responsible for:

Your primary objective will be to minimize and eliminate fraudulent activity at onboarding and throughout the product lifecycle while ensuring full compliance with regulatory reporting. You will also be responsible for driving Nubanks sustainable growth by supporting the regulatory demands of AML Ops KYC and EDDall while challenging the status quo through innovative process design.

Below is a general list of expected responsibilities; remember that this is one of our earliest hires. Flexibility autonomy and the proactivity to define what should be done will be key. We work collaboratively with teams across Nu and can ensure that you will be supported across a wide set of domains.

• Work with US Compliance Regulatory and Legal experts to design diagram and execute processes for:
• Capturing relevant information at onboarding to prevent fraudulent applicants from becoming customers. This includes identity validation and structuring the data elements we need to capture for KYC.
• Capturing information needed to support AML policies at onboarding.
• Sanctions screening at the time of onboarding
• Design and execute processes and policies for ongoing monitoring of accounts including:
• Account takeover prevention
• Mule account recognition and prevention
• Chargebacks and transactional fraud
• ACH fraud
• Other fraud and security incidents investigations
• Strengthen the AML Ops team to be aligned with the responsibilities we have as a financial institution.
• Sophisticated reporting to immediately inform money-laundering or terrorism financing activity to the relevant authorities
• Analyze AML Alerts financial transactions judicial orders accounts and data from the alerts generated by the AML transaction monitoring system to identify suspicious situations and provide detailed recommendations.
• Vendor Management (e.g. KYC providers)

We are looking for a person who has:

• A Bachelors Masters or Law degree is required in a discipline such as Business Administration Accounting Economics Engineering Finance Information Technology or a Risk Management-related field.
• Proven professional experience ideally within AML Sanctions Risk Management or other control functions.
• Prior experience in monitoring/testing or quality control roles in AML Audit or Risk.
• Prior management experience is preferred
• Prior investigations experience in the digital asset payments and/or Fintech space is a plus
• Previous experience collaborating with global teams.

Skills youll need to succeed:

In addition to expertise in the above you may fit the role well if you:

• Have a high degree of ownership. Youre building something new.
• Strong analytical problem-solving and critical thinking abilities with the capacity to translate complex technical data into actionable business insights.
• Excellent communication and interpersonal skills enabling effective engagement with stakeholders across various teams and seniority levels.
• Enthusiasm for Artificial Intelligence and coding skills (e.g. SQL Python Scala or similar programming languages) are a plus.
• You are able to place yourself in the shoes of a customer. While risk mitigation for Nubank is the most important thing we also need to consider what a smooth and customerdelighting experience will look like.
• Like the idea of working in a startup within Nu fast-moving high-trust creative and always up for a challenge.
• Are adaptable and can both exist in ambiguity as well as know when to create clarity.

Our Nu Way of Working:

During the first half of 2026 our work model is hybrid. For every eight or twelve weeks of remote work one will be at a Nubank office. Learn more at our blog: in July we will transition to an in-person hybrid model. This role must be based in Miami or Wahinstong DC area and is expected to be in the office at least two days a week.

Diversity and Inclusion at Nu

At Nubank we want to be sure that were building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. Thats why we hire based on equality. We consider gender ethnicity race religion sexual orientation and other identity markers as enriching elements to our company while ensuring neither of them represent a barrier when recruiting fantastic talent.

Our Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package if applicable.