Card and Connected Commerce Quality Assurance Marketing materials Review Associate

You are a strategic thinker passionate about driving solutions in Quality Tester. You have found the right team.

As a Quality Tester for Card and Connected Commerce you will play a critical role in ensuring that our marketing creative copy materials meet the highest standards for accuracy clarity and compliance.

You will be responsible for conducting thorough and timely quality assurance testing of marketing creative materials being submitted by our Card and Connected Commerce business partners. Your efforts will directly support these partner business areas by delivering reliable consistent and clear testing results ensuring adherence to regulatory requirements internal guidelines and targeted business processes.

PLEASE NOTE: This role focuses on reviewing written materials with some audio and video content It does not involve software or technology related QA testing.

Job Responsibilities:

• Conduct thorough quality assurance testing of marketing creative copy materials submitted by Card and Connected Commerce business partners.
• Use standardized testing questionnaires and various support resources to complete reviews of creative materials validating their alignment to regulatory requirements and internal guidelines.
• Deliver reliable consistent clear and timely testing results.
• Document and communicate findings in a timely manner ensuring all supporting test evidence is clear easy to navigate and stored in the appropriately designated repositories.
• Work closely with marketing legal and Marketing Copy Review teams to reach accurate testing results escalating critical findings when appropriate.
• Collaborate with business partners to perform deeper investigations on creative details when needed and communicate confirmed issues to marketing stakeholders via our internal QA testing system.
• Maintain up-to-date knowledge of related requirements procedures playbooks guidelines etc. to execute testing quickly and at the highest level of quality.

Required Qualifications capabilities and skills

• 3 years of professional experience involvingquality reviews of marketing materials business controls regulatory compliance risk audit or work reviewing similar materials and analytically focused tasks.
• Strong analytical and critical thinking capabilities with sharp attention to detail.
• Proficient organizational and time management skills with the ability to prioritize work and meet deadlines.
• Demonstrated ability to execute responsibilities independently by leveraging available resources such as procedures and training materials applying sound judgment to escalate matters when appropriate.
• Proactive at identifying actionable tasks and maintaining focus to reach successful completion.
• Highly effective verbal and written communication skills across business areas and levels toprovide clear feedback and collaborating with business partners.

Preferred qualifications capabilities and skills

• Experience in marketing controls compliance reviews or the quality assurance testing of written materials and processes is strongly preferred. Note: This work is typically different than technology or software focused QA experience.
• Collaborative mindset with the ability to build strong relationships across the organization.
• Capable of discussing differing opinions while maintaining composure and professionalism.
• Bachelors degree in a related field of study and/or CRCM (Certified Regulatory Compliance Manager) encouraged.
• Flexible with work shifts including alignment to US shift schedules as needed.