Order Processing Specialist

St. Louis, MO - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Contract

Description

The Order Processing Specialist is responsible for accurately entering and reviewing customer orders coordinating shipping documentation and responding to customer inquiries related to pricing product availability and order status. This role requires strong attention to detail effective communication skills and the ability to manage multiple priorities in a fast-paced team-oriented environment.

Responsibilities:

Enter customer orders
Review orders for accuracy promotions or special pricing
Organize shipping paperwork from warehouse and scan into system
Respond to customer questions regarding various topics including product pricing and availability shipping information and basic technical information
Work with computer programs including on-line vendor systems and Microsoft Excel to obtain and/or compile information for further analysis and/or processing
Communicate with co-workers management customers vendors and others in a courteous and professional manner

Requirements

Some college coursework completed
25 years of experience in a customer service or order processing role
Strong verbal and written communication skills with a professional customer-focused approach
Quick learner with the ability to adapt to new systems and processes
Fast and accurate typing skills with strong attention to detail
Ability to manage multiple priorities effectively in a fast-paced environment
Strong problem-solving and troubleshooting abilities
Solid mathematical skills and comfort working with numbers
Proficient with Microsoft Office applications particularly Excel
Ability to work collaboratively within a team and remain effective under pressure
Experience with ERP systems preferred; Great Plains experience a plus

Required Experience:

Contract

ContractDescriptionThe Order Processing Specialist is responsible for accurately entering and reviewing customer orders coordinating shipping documentation and responding to customer inquiries related to pricing product availability and order status. This role requires strong attention to detail eff...