Quality Assurance Coordinator

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Why join our team
Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical dental and vision benefits 401k paid time off tuition assistance learning and development opportunities employee assistance program and more. To learn more please visit

Job Summary:

Under the direction of the Assistant Director of Water Quality the Quality Assurance Coordinator assists in laboratory compliance and water quality regulatory compliance. Supervises laboratory instrumentation technicians and performs supervisory on-call duties as scheduled.

Work Performed:

• Coordinates oversees and performs as needed physical chemical and bacteriological testing including analytical instrumentation analyses.
• Ensure all QA/QC is met for lab instrumentation including the following:
  • Inductively Coupled Plasma Mass Spectrometry (ICP-MS) for metals analysis
  • Atomic Adsorption Spectrometer (AA) for metals analysis
  • Gas Chromatography Mass Spectrometry (GC-MS) for VOC analysis
  • Purge and Trap Analyzer for TTHM analysis
  • Total Organic Carbon (TOC) analyzer
  • Acute toxicity screening & ATP Analysis
  • Enzyme-linked Immunosorbent Assay (ELISA) for cyanotoxins
• Supervise instrumentation technicians in their performance of established laboratory programs and procedures for the testing of water samples in accordance with approved laboratory protocols.
• Supervise and maintain necessary records and files.
• Maintain supplies and equipment as needed for the operation of the laboratory including calibration standardization and repair of instruments where applicable.
• Prepare media and reagents as required for laboratory use.
• Works with the Laboratory Supervisor in the maintenance of NJDEP laboratory certification and site inspections.
• Serves as the Quality Assurance Officer as required by NJDEPs Office of Quality Assurance.
• Assist the Laboratory Supervisor in the development and implementation of new laboratory test procedures and water quality and treatment research programs.
• Performs on-call duties including treatment and supervision of laboratory personnel.
• Adheres to and promotes the Company safety policy and practices as it pertains to the job.
• Perform other related duties as required by supervisor.

Qualifications:

• BS or BA degree in chemistry or biology or related science with a minimum of three years of experience in a laboratory setting.
• Must have or be able to obtain four (4) microbiology credits from an accredited university.
• Must maintain a valid NJ Drivers License.
• The ability to effectively communicate verbally and in writing with co-workers and customers including spreadsheets and word processing experience.
• Must have the ability to obtain a T-2 license within two years of the date of hire.
• Detailed oriented.
• Ability to keep neat and accurate records.

Compensation & Benefits:

Salary Range: $77204 $115805 annually based on experience and qualifications.
Total Rewards Package Includes: - Medical dental and vision coverage (effective first of the month after hire).
401(k) with company match.
Company paid life and disability insurance.
Paid time off and 12 paid holidays.
Tuition assistance and professional development opportunities.

ADA / Physical and Environmental Requirements:

The work is typically performed while intermittently sitting standing walking stooping crouching or bending.
The employee frequently lifts light objects uses tools and equipment requiring a high degree of dexterity distinguishes between shades of color and utilizes the sense of smell.
The work is typically performed while indoors or outdoors sometimes in cold inclement weather. The employee is exposed to noise dust dirt grease hazardous chemicals and machinery with moving parts.
The work requires the use of protective devices such as masks goggles gloves etc.

Work Authorization & Pre-Employment Requirements:
Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen pre-employment physical background check and possess a valid drivers license in good standing (if required for the position).

Commercial Drivers License (CDL) Positions:
For positions requiring a Commercial Drivers License (CDL) the use of marijuana (including medical marijuana) or any controlled substances whether prescribed or otherwise is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency:
This job posting complies with the New Jersey Pay Transparency Law (effective June 1 2025) which requires employers to disclose salary ranges benefits and other compensation in job advertisements.

Recruitment Fraud Alert:
We have noticed an increase in recruiting impersonations across the industry where scammers attempt to obtain candidates personal or financial information through fake interviews and offers.
All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @ or @.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity:
Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.
We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity or expression national origin age disability veteran status genetic information or any other characteristic protected by applicable law.

Applicant Communication:
Please note: No phone calls please.

We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.