Senior RevOps Associate

The Senior RevOps Associate is responsible for supporting the day-to-day operational needs of the commercial teams. Working closely with the RevOps team and commercial teams to ensure processes are consistently  followed and tools are used effectively to achieve growth objectives. 

Reporting to the RevOps Director this role plays a key part in collaborating with Commercial teams and by delivering enhancement development and improving adoption of the CRM system and tech stack including Salesforce Conversation Intelligence prospecting and outreach tools drive sales effectiveness performance and overall revenue growth. Collaborating with Commercial Sales leaders  and managers the Senior RevOps Associate helps optimize revenue operations to achieve growth objectives and collaborate cross-functionally to improve  alignment across departments. The Senior RevOps Associate will primarily support the Exchange GSA and Key Accounts as well as the Exchange Delivery teams.  

Key responsibilities include:ƒ

• CRM Management & Support: Assist in updating and maintaining the CRM system (e.g. Salesforce) to ensure data accuracy and consistency. Partner with commercial teams to support CRM adoption ensure processes are followed provide trouble shooting assistance and deliver training as needed. Identify enhancements and technical improvement requests assist with case management logging incidents with accuracy coordinating with the Salesforce technical team Revenue Operations team and other business applications teams as required to drive timely resolution to completion. 

• Commercial Reporting & Insights: Working with RevOps analytics on reporting and dashboards to track commercial metrics such as pipeline health quota attainment lead conversion and forecasting accuracy in CRM and other platforms. Highlight trends and work with RevOps Director to provide actionable insights to commercial leadership. 

• Commercial Process Support: Ensure that commercial  processes are followed consistently systems and tools are adopted utilized effectively and best practice is shared. Work with the commercial teams to identify and  implement any changes or improvements.

• Lead Management & Routing: Support lead assignment routing and tracking processes to ensure leads are distributed appropriately and followed up on in a timely manner. With support from Marketing Ops work with sales teams to optimize lead generation and conversion efforts.

• Commercial Technology Support: Help to maintain commercial tools and technologies that support the customer journey such as automation tools CRM plugins and sales productivity systems. Ensure the commercial teams are trained and usage is accurately reported to aid adoption of and value from the  technologies. 

• Building Rapport: Develop trusted and productive working relationships with team managers and senior sales leaders providing consistent and reliable support to drive collaboration.

• Cross-functional Collaboration: Serve as a liaison between teams to ensure efficient communication and alignment on operational priorities & shared goals. Support cross-departmental initiatives that impact RevOps and its customers.

• Documentation & Training:  Schedule and help deliver training sessions alongside RevOps Director & Revenue Enablement. Assist in creating and maintaining documentation related to commercial processes best practices and commercial systems.

Qualifications :

• Experience in revenue operations sales operations sales support customer experience or a related field is an advantage but not essential.

• Experience with CRM systems (e.g. Salesforce preferred).

• Strong written and verbal communication skills with the proven ability to work cross-functionally and communicate clearly and effectively with managers stakeholders and diverse teams.  

• Detail-oriented and highly organized with strong problem-solving skills and mindset to creativity address challenges. 

• Strong organizational and time management skills with the ability to effectively balance multiple priorities. Demonstrates a passion for delivering high-quality service and the adaptability to respond to evolving customer and business needs.

Additional Information :

The Senior RevOps Associate is essential in ensuring the smooth functioning of revenue operations supporting the commercial teams with accurate data optimized processes and actionable insights that contribute to overall commercial success and revenue growth.

Our Values

Collaboration is our superpower

• We uncover rich perspectives across the world
• Success happens together
• We deliver across borders.

Innovation is in our blood

• Were pioneers in our industry
• Our curiosity is insatiable
• We bring the best ideas to life.

We do what we say

• Were accountable for our work and actions
• Excellence comes as standard
• Were open honest and kind always.

We are caring

• We learn from each others experiences
• Stop and listen; every opinion matters
• We embrace diversity equity and inclusion.

More About Cint

Were proud to be recognised in Newsweeks 2025 Global Top 100 Most Loved Workplaces reflecting our commitment to a culture of trust respect and employee growth.

In June 2021 Cint acquired Berlin-based GapFish the worlds largest ISO certified online panel community in the DACH region and in January 2022 completed the acquisition of US-based Lucid a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ) listed on Nasdaq Stockholm this growth has made Cint a strong global platform with teams across its many global offices including Stockholm London New York New Orleans Singapore Tokyo and Sydney. ()

Additionally in a world of AI we want our candidates to understand our approach to the use of AI during the interview and hiring process so wed appreciate you reading our AI usage guide.

Remote Work :

No

Employment Type :

Full-time