Instructional Content Designer

Job Summary:

The Instructional Content Designer creates clear engaging digital learning experiences that help global end users understand and apply software workflows and business processes. This role is responsible for scripting storyboarding and producing video-based and interactive e-learning content using tools like Articulate Storyline Adobe Creative Suite and AI-based platforms. Partnering with subject matter experts and the Senior Instructional Designer the role translates complex technical information into user-friendly real-world training modules. It applies adult learning principles and instructional design models (e.g. ADDIE SAM) to ensure content is relevant and effective. The Instructional Content Designer also contributes to ongoing content updates supports learning initiatives across time zones and stays current with evolving design practices and learning technologies. Success in this role requires strong communication collaboration and adaptability in a fast-paced global environment.

What Youll Do:

• Design micro-learning and video training content that enables end users to effectively use our software workflows and processes in real-world scenarios
• Develop instructional scripts visual frameworks and content outlines for interactive and video-based e-learning modules
• Create detailed visually driven storyboards in collaboration with subject matter experts (SMEs) and the Senior Instructional Designer
• Use tools such as Articulate Storyline Adobe Creative Suite AI-powered platforms or equivalent to design and build interactive content
• Apply adult learning principles and instructional design models (e.g. ADDIE SAM) to ensure content is instructional engaging and effective
• Conduct learner needs analysis to define learning goals performance outcomes and audience-specific requirements
• Transform complex technical information into clear engaging and visually compelling digital learning content for a global audience
• Translate functional software features into user-friendly training materials that support both internal and external learners
• Review and revise content based on learner performance data and stakeholder feedback to ensure continuous improvement
• Update training materials in response to product enhancements evolving business needs and user input
• Collaborate across teams and time zones to ensure content meets the needs of a diverse global learner base
• Stay current with best practices learning technologies and instructional design methodologies to continuously enhance content quality
• Demonstrate flexibility curiosity and a willingness to learn in a fast-paced evolving environment

Please Note: our training content is for a global audience so will interact with team members from different time zones and creating content in different languages.

Qualifications :

Minimum Qualifications (knowledge skills and abilities):

• Must reside either in Poland.
• Bachelors degree in Instructional Design Learning Technology or a related field.
• Minimum three (3) years of work experience in designing e-learning content including interactive modules and video-based training and/or related.
• Fluency in English (written and verbal) with the ability to communicate clearly and professionally in a global cross-functional environment.
• Demonstrated expertise in developing content for a variety of learning modalities (e.g. instructor-led eLearning remote and blended learning)
• Solid understanding of instructional design models (e.g. ADDIE SAM) adult learning principles and industry best practices.

• Experience in storyboarding storytelling and translating complex concepts into clear engaging visuals and narratives.
• Strong written and verbal communication skills and interpersonal skills with a sharp eye for detail and accuracy.
• Strong proficiency in MS Office Suite especially PowerPoint eLearning tools and graphic design and video editing software such as Adobe Creative Suite.
• Strong technical and creative writing skills.
• Strong proficiency in instructional design and authoring tools video editing tools visual design tools (e.g. Articulate Filmora Camtasia LMS and Artificial Intelligence Software).

Preferred Qualifications/Nice to Have:

• Hospitality industry experience/knowledge
• Training and Development background
• Additional language proficiency in Spanish German French or Chinese is a plus

Additional Information :

Shiji US Inc does not discriminate in employment opportunities or practices on the basis of race color religion sex national origin age disability marital status ancestry genetic information veteran status personal appearance sexual orientation gender identity or expression family responsibilities political affiliation and matriculation or any other characteristic protected by law. Employment decisions at Shiji US Inc are based on merit qualifications and abilities. Shiji US Inc is also committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process.  If you need assistance or accommodation due to a disability you may contact us at

Remote Work :

No

Employment Type :

Full-time