Transportation Representative, SWA- Ops Delivery Experience
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
The Transportation Representative Associate serves as the crucial liaison between Amazon SWA Shippers stations and delivery partners. This role is responsible for coordinating shipment operations managing stakeholder communications and ensuring efficient delivery execution while maintaining service excellence
Key job responsibilities
Monitor and enhance delivery performance through active coordination with stations and shippers
Manage real-time tracking of pending deliveries and implement rescue operations as needed
Execute standard operational tasks based on shipper requests following established SOPs
Facilitate clear communication channels between multiple stakeholders
Generate and distribute regular performance reports
Handle escalations through appropriate channels
Identify trends and propose process improvements
Maintain performance metrics at or above target levels
A day in the life
Daily Operations
Monitor real-time tracking IDs for pending deliveries
Coordinate with stations for shipment rescue operations
Collect and communicate station feedback to shippers
Process shipper requests for specific tracking IDs
Generate and share performance reports
Handle time-sensitive escalations
- Bachelors degree in a quantitative/technical field such as computer science engineering statistics
- - Experience with Excel
- - Experience with SQL
- Bachelors degree in a quantitative/technical field such as computer science engineering statistics
- - Experience with Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Monitor and enhance delivery performance through active coordination with stations and shippers
Manage real-time tracking of pending deliveries and implement rescue operations as needed
Execute standard operational tasks based on shipper requests following established SOPs
Facilitate clear communication channels between multiple stakeholders
Generate and distribute regular performance reports
Handle escalations through appropriate channels
Identify trends and propose process improvements
Maintain performance metrics at or above target levels
A day in the life
Daily Operations
Monitor real-time tracking IDs for pending deliveries
Coordinate with stations for shipment rescue operations
Collect and communicate station feedback to shippers
Process shipper requests for specific tracking IDs
Generate and share performance reports
Handle time-sensitive escalations
- Bachelors degree in a quantitative/technical field such as computer science engineering statistics
- - Experience with Excel
- - Experience with SQL
- Bachelors degree in a quantitative/technical field such as computer science engineering statistics
- - Experience with Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
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